Resource Planner and HR Support Full Time

Position: Part-Time
Location: On-site
Reporting To: Operations Manager / Senior Management

Job Purpose

The Resource Planner and HR Support role is responsible for maintaining a robust, compliant, and scalable interpreter workforce while providing structured HR administrative support. The role is highly target-driven and combines high-volume recruitment activity with full document control and compliance management.

Key Responsibilities

Resource Planning, Recruitment, and Targets

Proactively source, screen, and onboard new interpreters and translators

Meet a minimum daily target of sourcing and onboarding between 25 and 30 new applicants per day

Identify language shortages and high-demand areas and take proactive action

Work closely with Booking Coordinators to ensure sufficient resource availability

Onboarding and Full Document Control

Carry out full document checks, verification, and data entry for new applicants

Ensure completion and accuracy of:

Right to work documentation

Qualifications and certifications

DBS checks and Update Service status

Insurance, ID, and mandatory training records

Maintain audit-ready digital files for all interpreters and translators

HR Support

Provide day-to-day HR administrative support for staff, apprentices, and linguists

Support onboarding, probation tracking, performance documentation, and training records

Assist with absence tracking, disciplinary documentation, and HR reporting

Handle sensitive and confidential information in line with GDPR and company policies

Communication and Engagement

Act as a key point of contact for applicants and interpreters during onboarding

Respond promptly to documentation, compliance, and training queries

Promote professional standards and compliance across the interpreter network

Skills and Experience Required

Experience in high-volume recruitment, resource planning, or HR administration

Ability to work to daily onboarding and compliance targets

Strong attention to detail and methodical approach to document control

Excellent organisational and record-keeping skills

Confident IT skills, including databases and Microsoft Office

Clear written and verbal communication skills

Desirable

Experience within interpreting, translation, healthcare, or regulated services

Knowledge of DBS processes, safeguarding, and employment legislation

Experience supporting apprentices or large contractor workforces.

How to apply? send us your CV nhs@absolute-interpreting.co.uk