Quality Improvement Manager Full Time

We are seeking an experienced and motivated Quality Improvement Manager to support the development of the options appraisal and full business case, for the designing and testing of a future Tier 4 model for Specialised CAMHS and Eating Disorder provision in Gloucestershire, working in partnership with the Thames Valley Provider Collaborative.

This is an exciting opportunity to shape a high‑impact service model for children and young people with complex needs. You will work collaboratively across organisational boundaries, bringing together clinical teams, commissioners, voluntary sector partners and Experts by Experience to co‑design and test new approaches.

We are looking for someone with extensive experience of applying and facilitating improvement tools and methodologies within a healthcare setting, and who can demonstrate clear improvement expertise and understanding applied to both simple and transformational pieces of work.

In your application and interview we will be exploring your understanding, application and facilitation of improvement tools.

Co-lead the development, testing and evaluation of a new Tier 4 service model, contributing to an options appraisal and full business case

Apply expert improvement experience, skills, knowledge and tools to the development of the Tier 4 model

Facilitate, teach and coach key stakeholders across the Gloucestershire system, including people and young people and their families, in the use of improvement tools and methodologies

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Previous candidates need not apply

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

About

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

For further details / informal visits contact: Name: Clare Maxted Job title: Head of Improvement Email address: clare.maxted@ghc.nhs.uk Telephone number: 07738709072