Protégé Program Full Time

Job Summary:

1. To provide administrative and coordination support for client accounts by assisting with onboarding documentation, system records, reporting, and internal communications to ensure smooth operations and business continuity.

Job Description:

1. Assist in client accounts by preparing, organizing, and maintaining required documentation and system records
2. Update and manage customer information, account details, and engagement records in internal systems or databases
3. Coordinate with internal teams to track user requests, follow-ups, and action items
4. Support scheduling of meetings, training sessions, and product briefings with customers and internal stakeholders
5. Prepare and distribute administrative communications such as emails, notices, reports, and meeting summaries
6. Maintain organized filing of onboarding materials, user guides, training resources, and internal documents
7. Track customer inquiries and support requests, ensuring proper documentation and timely escalation when needed
8. Support customer success reviews by preparing reports, presentations, and documentation
9. Ensure consistency, accuracy, and timeliness of internal and external administrative communications
10. Perform general administrative tasks including data entry, record updates, and coordination support
11. Work independently on assigned administrative tasks while collaborating effectively with the team

Job Requirement:

1.Bachelor’s Degree or Diploma in Human Resources, Business Administration, Education or a related field.

2.Strong organizational and documentation skills

3.Basic knowledge of computer applications, databases, and office productivity tools (Google Workspace)

4.Comfortable handling data entry, reporting, and record management

5.Good written and verbal communication skills

6.Willingness to learn internal systems, customer processes, and administrative workflows

7.Interest in eLearning platforms or digital systems is an advantage

8.Able to start IMMEDIATELY

9.Fresh grads are welcome to apply

10.Contract 1 year