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About UsThe Confederation, Hillingdon CIC works with General Practice and other healthcare providers to deliver its vision for “Hillingdon to deliver the best primary care outcomes for patients in the whole of London”. We are a not-for-profit community interest company. The Confederation works to develop and support individual GP practices, PCNs and Neighbourhoods and their changing needs. We deliver excellent clinical services ourselves both at scale and complementary to General Practice. We are the provider representative voice for local General Practice into the wider NHS and other Partners. We are ‘of the NHS’ but independent, innovative and transformational.The Confederation determines to develop as an attractive place to work, providing rewarding roles and opportunities to grow in order to attract and retain great staff that in turn delivers our vision.Our ValuesBackground and ContextThe Child Health Hub model has been running in NWL for a number of years now, starting with Connecting Care for Children and is now featured in the national Neighbourhood Health Framework with an expectation that all Children have access to a model like the Child Health Hub developed in NWL by 2028.With the changes to the ICBs and the reduction in the borough team model and the expansion of coverage of the ICB and its changing role to becoming a Strategic Commissioner, it is more critical that providers work together to lead any transformation.The NWL Training Hub, hosted by The Confederation Hillingdon CIC, has been asked to host a Clinical Lead from general practice and a Programme Lead to support the clinical leadership working across NWL to continue to mobilise, embed, adapt and evaluate the model of Child Health Hubs across NWL. This will inform the development of the Neighbourhood Model of Care for Children and Young People.Job SummaryThe post holder will play a critical delivery leadership role in the mobilisation, embedding, adaptation and evaluation of Child Health Hubs across North West London (NWL).The Programme Lead will be responsible for driving practical implementation at scale, ensuring the Child Health Hub model is consistently embedded within neighbourhood health systems while remaining adaptable to local context. The role will work closely with clinical leaders, providers, analysts and system partners to ensure that delivery is outcomes focused, evidence led and sustainable.The post holder will provide programme management, system coordination and delivery assurance for the Child Health Hubs programme, supporting continuous improvement and ensuring that the model demonstrably improves outcomes and experience for babies, children and young people.SkillsAs we look to plan our future workforce, we have recognised that all our staff will need the following skills and attributes:A passionate commitment to delivering the best possible healthcare services for our residents and communities.Strong partnership working skills and teamwork ethic, including the ability to role model and deliver collaborative working to achieve a common goal – this involves influencing, sharing ideas and workloads and supporting cooperation between teams, departments and partner organisations. Deep knowledge in your own area of workHigh levels of competency in specific skills dependent on your role e.g. strong people leadership and management skills; strategic, analytical and modelling skills; strong communication skills (both written and verbal); ability to work seamlessly with people at all levels across the system.A strong focus on continuous improvement.A confident, ‘can do’ approachOverall Purpose of the RoleLead the mobilisation, embedding, refinement and evaluation of the Child Health Hubs model across NWL, working with providers to support consistent and high quality delivery.Provide day to day programme and delivery leadership for the Child Health Hubs workstream, ensuring delivery is aligned to agreed objectives, plans and system priorities.Work in close partnership with the Clinical Lead for Child Health Hubs, translating clinical vision into operational delivery and sustainable system change.Coordinate and support providers to adopt a quality improvement and learning based approach to neighbourhood child health transformation.Support the design, commissioning and oversight of the evaluation framework for Child Health Hubs, working with business intelligence teams, academic partners and system leaders.Lead the organisation and running of the Child Health Hubs Community of Practice, ensuring learning, innovation and improvement are shared and spread across NWL.Work with Training Hubs and system partners to support a training needs analysis for CYP neighbourhood working and coordinate implementation of agreed training responses.Champion a population health and case finding approach to child health within neighbourhood models, supporting data driven targeting and proactive care.Build and maintain strong working relationships with partners including NHS providers, local authorities, VCSE organisations and primary care.Navigate complex system environments, managing competing priorities and supporting delivery in contexts that are operationally, politically and organisationally complex.Ensure that the voice of children, young people and families is embedded throughout planning, delivery and evaluation.Key ResponsibilitiesLeadership and ManagementProvide visible delivery leadership for the Child Health Hubs programme, working across organisational, professional and sector boundaries.Set clear direction, priorities and expectations for programme delivery, ensuring focus on outcomes and benefits realisation.Manage complexity, ambiguity and competing priorities in a large system transformation environment.Influence senior leaders and partners to secure commitment, alignment and sustained delivery.CommunicationCommunicate complex and sensitive programme information clearly and effectively to a wide range of audiences, including clinicians, providers, commissioners, local authorities, VCSE partners and senior leaders.Present progress, risks, issues and learning in a concise and accessible way using reports, briefings, presentations and dashboards.Facilitate effective system wide meetings and communities of practice to support shared understanding, problem solving and continuous improvement.Manage difficult or contentious discussions diplomatically, maintaining productive working relationships in a complex system environment.Personal and People DevelopmentSupport learning and capability development across the system by promoting reflection, improvement and shared learning through the Community of Practice.Work with Training Hubs and partners to identify workforce development needs for neighbourhood based CYP working and support implementation of training responses.Contribute to the development of others by sharing expertise in programme delivery, system working and transformation.Act as a role model for collaborative, inclusive and values based leadership.Health, Safety and SecurityEnsure programme delivery complies with organisational policies, information governance requirements and safeguarding responsibilities.Work with partners to identify and mitigate risks associated with new models of care and service change.Promote a culture of safe, responsible and ethical working across system partners.Service ImprovementLead and support continuous service improvement in the design and delivery of Child Health Hubs across NWL through the ‘community of practice’.Apply structured improvement, programme and change management methodologies to embed the Child Health Hub model at scale.Use learning from delivery, evaluation and feedback from children, young people and families to adapt and improve the model.Support providers and borough teams to test, refine and spread good practice across the system.QualityEnsure quality, outcomes and experience for babies, children and young people are central to all delivery decisions.Work with clinical and analytical colleagues to define, monitor and act on quality and outcome measures for Child Health Hubs.Support evaluation and evidence based decision making to demonstrate impact and inform sustainability.Equality, Diversity and InclusionEmbed equity, inclusion and anti inequality principles throughout programme delivery.Support approaches to co production and engagement with diverse communities, ensuring the Child Health Hub model responds to local needs.Consider the impact of delivery decisions on health inequalities and protected groups, in line with statutory duties.Key Working RelationshipsRelevant/interfacing West and North London ICB Clinical Leads (for example, for mental health, children and young people, etc)NWL Training Hub Spoke teamsRegular communications with GP Practices across NWLBusiness Intelligence TeamPublic Health LeadsCommunications and Involvement teamSafeguarding TeamsOperational and clinical leads within one or more provider Trusts and provider collaborative(s)Primary Care professionalsPCN Clinical Directors and their TeamsLocal authority partners including Director of Public, Adult Social Care and Children’s ServicesNHS England and any other regulatory/scrutiny bodiesImperial College Health PartnersGroups representing patients, service users, carers and residentsPerson SpecificationEssential CriteriaUnderstanding of contracting and commissioning approaches within primary care, NHS Trusts, Better Care Fund, voluntary sector and local authorities, as well as ICB and Borough-Based Partnerships at PlaceExperience of building and maintaining positive relationships to deliver changeExperience or understanding of use of change management techniques to influence and enable change to happen across a complex systemAwareness of responsibilities to Care Quality Commission, Ofsted, NHSE and other statutory regulators for the protection of patient care and wellbeing, the safeguarding of vulnerable children and adults, and management of and accountability for public moneyDesirable CriteriaUnderstanding and experience of procurement and bid-evaluation for primary care or other NHS and health and care services, including from voluntary and independent sector providersUnderstanding of ways of working and current challenges within Acute, Mental Health, and Community Collaboratives, as well as within general practice, Primary Care Networks and Integrated Neighbourhood Teams, social services and local authorities Ability to prepare bids against ICB, NHSE London or national plans and guidance, or to prepare pilot proposals, that show grasp of priorities and current capabilities
