Product Development Technical Support Full Time NEW

British American Tobacco UK has an exciting opportunity for a Product Development Technical Support in Southampton.

Supporting the global deployment and roll out of new and existing non-combustible products across markets in line with global commercial cycle plans. This is hands on execution role, requiring strong technical foundations in non-combustible consumables, working at the interface of R&D, Operations, Supply Chain and Factories to ensure the HP portfolio is optimized for each market.

Your Key Responsibilities Will Include

• Support the deployment, roll‑out, and early prototyping of new and existing products, ensuring accurate specification management throughout validation, compliance, and stewardship phases.
• Complete global and regional product launch (NPI) activities in line with established governance and technical processes, delivering against agreed timelines and quality standards.
• Maintain and continuously update product specifications in close collaboration with factories, Quality, Supply Chain, and regulatory collaborators, ensuring full confidentiality of technologies and compositions.
• Serve as a technical point of contact for assigned projects, enabling effective communication across global, cross‑functional teams and supporting issue investigation and resolution during deployment and post‑launch phases.
• Give to portfolio optimization and complexity reduction initiatives, including COGS reduction and standardization projects, while independently performing laboratory testing activities using technical expertise and equipment knowledge.

What are we looking for?

• Validated experience in product development, deployment, and technical execution within FMCG, consumer goods, or regulated environments, including exposure to non‑combustible consumable technologies, product specifications, manufacturing interactions, validation, PLM and NPI processes.
• Hands‑on experience operating in technical, laboratory, or manufacturing‑adjacent environments, with a strong understanding of safe ways of working and comfort with practical product development activities.
• Self‑motivated and proactive professional with strong time management, attention to detail, and a structured delivery approach, able to collaborate and communicate efficiently in cross‑functional, matrix teams while prioritising multiple workstreams to defined timelines.
• Degree‑qualified in Science, Technology, Engineering or Mathematics (STEM), or equivalent experience gained through a completed engineering technician apprenticeship and HNC‑level qualification.

Beneficial

• Broad knowledge of product testing and research methods and data generation. This supports technical decision-making. The candidate should have a validated grasp of product development and deployment, including project management and validation processes. They should also be confident using digital, analytical, and AI-enabled tools like Microsoft Office and BI platforms to support delivery.

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives.
• Your journey with us isn’t limited by boundaries; it’s propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn’t just a statement – it’s a reality we’re eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You’ll have access to online learning platforms and personalized growth programs to nurture your leadership skills.
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes.

WHY JOIN BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives.

We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture.

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.