Principal Education Psychologist Full Time NEW

Please be aware although we are a remote organisation we do require candidates to reside in the UK.*Salary: £75,000 – £85,000 per annumWorkpattern: Full Time (some flexibility can be discussed)Reporting to: Director of Post Diagnostics & Support ServicesTeam: Line management responsibility for 2 x Team LeadsAbout UsOur team at ProblemShared is growing, we are on a mission to provide exceptional care, and we have opportunities available to join our supportive and collaborative team. We truly believe that you can do the best work of your career with us and have meaningful impact on the patients we support. We combine People, Data and Technology, we empower individuals to take the next step in their mental health or neurodevelopmental journey.The digital healthcare landscape is exciting and ever changing. We have a depth of knowledge in our own team; working at the forefront of change you will be surrounded by talented and supported colleagues and leaders. Striving for excellence and best in class clinical service is at the heart of our team where learning and CPD is integral. Our community of experts have created an environment of knowledge sharing and we have access to the key voices in the world of neurodevelopmental excellence.ProblemShared has created strong partnerships servicing several NHS, university, and insurer contracts to deliver high quality ADHD and Autism assessments as well as assessments for learning differences. We offer wrap-around care in the form of psychoeducation, prescribing, educational navigation, and therapy sessions all under one roof.  About The RoleThis role blends strategy, leadership, and innovation—with real opportunity to shape a growing, mission-driven service delivering human-centred care at scale.As Principal Educational Psychologist at ProblemShared, you will lead and scale our Education Services—expanding impactful support for children, young people, families, and adults accessing neurodevelopmental assessments.You’ll drive excellence across online SpLD assessments and SENCO consultancy, ensuring high-quality, safe, and effective delivery while developing and shaping the future of our digital education offer.This is a strategic leadership role—you’ll grow services, build partnerships (e.g. local authorities and trusts), and unlock new opportunities across both direct-to-consumer and commissioned pathways.Leading a high-performing team, you’ll oversee quality, performance, and operations—delivering against commercial, utilisation, and service standards.You’ll AlsoPartner with Business Development to win and shape new opportunitiesAdvise senior leadership on digital access and service innovationEnsure regulatory excellence and safe, high-quality practiceYou will (Please note this list is a summary of the duties)Leadership & ManagementProvide specialist Educational Psychology advice across the Neurodevelopmental Service, informing senior leadership on regulatory developmentsMaintain expert knowledge of legislation, policy, and best practiceRepresent the service at Clinical Advisory Board meetingsLead service development in line with national standards and evolving user needsDrive high-quality, safe practice through expert guidance on complex cases and proceduresEnsure effective supervision, appraisal, and development of staffOversee quality assurance and audits, implementing continuous improvementLine manage and support Team Leads to deliver performance and business objectivesMonitor priorities, risks, and escalations, keeping senior leadership informedContribute to operational meetings to improve efficiency and support change deliveryService OversightIdentify and provide specialist education and mentorship across the workforce to support high professional standards and understanding of business needs and opportunityOversee and complete as required, monthly quality audits on an agreed percentage of assessments using the standardised audit toolOperations ManagementMaintain strategic oversight of day-to-day service operations, identifying performance issues and monitor wait lists / backlogs and addressing business risk; and leading on resolutionsOversee the alignment of education service volumes, forecasting, and on-going business needs; report weekly in Clinical Leads MeetingMonitor waiting lists and backlog status, raising risks to the business where necessary and proactively addressing service pressuresStrategic PlanningCollaborate with senior leaders to align education services with company strategyLead development of new education service propositions and business casesProvide expert input to education tenders and business development activityUse performance data to identify trends and drive service improvementEmbed company objectives and priorities across education teamsWhat We Are Looking ForMust havesHCPC registered Educational Psychologist with doctorate and at least 2 years working in a local authority settingExperience of SpLD assessment, including SpLD Maths/dyscalculia, and current understanding of SASC/APC compliant reportsExperience of school based support and models of delivery for SENDStrong leadership and team development abilities – Demonstrated experience in education senior leadership and management positions and with Proficiency in performance management and operational planningPreferred strong knowledge of digital health, telehealth services, and remote service delivery modelsHigh level competence with computer-based systemsStrategic thinker with excellent organisational skills and commercial awarenessSound experience of success in supporting business development opportunities and developing new servicesComfortable navigating fast-paced environments and managing multiple prioritiesClear and confident communicatorAnalytical thinkingProblem-solvingStrong accountability and professional integrityProfessional DevelopmentYou are expected to maintain your own professional development and registration and stay current with the latest evidence-based practice and trends in digital healthcare and education— both nationally and internationally.What We Offer YouExcellent salaryAnnual Performance related bonus (Discretionary)Company Pension Scheme30 days annual leave + public holidays + the option to buy and sell additional leave, & extended leave options such as sabbatical leavePrivate health insuranceBlue Light card / discountsEnhanced family friendly policiesFlexible workingAll company events and in-person team meet upsAccess to a range of wellbeing activitiesAccess to development / training opportunities to support your career ambitionOne volunteering day per yearOur Recruitment Process and Next StepsAt ProblemShared, we see beyond just your CV. We’re genuinely excited about who you are, your potential, and the unique qualities you bring to our team. We also recognise that life outside of work is important, which is why we prioritise being a flexible employer.We’re proud to be an equal opportunity and Disability Confident Committed employer and celebrate diversity and are ambitious in creating a recruitment process that allows everyone to shine and showcase their unique qualities. We offer tailored opportunities and adjustments to help each individual reach their full potential.It’s as easy as 1-2-3!Step 1 – Screening callStep 2 – InterviewStep 3 – Offer We provide access to the highest-quality mental healthcare services and neurodevelopmental assessments for autism, attention deficit hyperactivity disorder (ADHD), and specific learning difficulties, as well as post-diagnostic care and support.