We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is seeking an experienced and strategic Practice Manager to lead and drive our professional services engagements. This new role is pivotal in ensuring the success of our customer’s technical implementations and in positioning Grafana’s Professional Services (PS) as a core value to our clients. The Practice Manager will collaborate with our sales teams to help sell and position Professional Services, as well as develop offerings that align with Grafana Labs’ strategic goals. The successful candidate will bring both technical expertise and a strong understanding of customer needs to lead our practice and ensure high-quality service delivery.
What You’ll Be Doing
What Makes You a Great Fit
In the UK, the OTE compensation range for this role is £83,000 – £99,600. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
Why You’ll Thrive At Grafana Labs
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
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