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Role Overview Location: Belfast Salary: £26,300 + OT Working Hours: 0830 – 1700 Monday to Friday. Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more. At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, “One Data World,” we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Job Purpose
The role exists to provide reliable, efficient and customer‑focused porterage and workplace support services across the site. This includes managing post room operations, handling internal deliveries, and supporting meeting room and studio setups to ensure the smooth running of the office and broadcast environment. The post holder plays a key part in maintaining a well‑organised, safe and professional workspace for all staff and visitors.
About The Role
What you’ll do:
Post Room & Mail Handling
- Receive, sort and distribute all incoming mail, courier deliveries, and internal post.
- Prepare, process and send outgoing mail and courier items.
- Maintain accurate records of tracked or signed‑for items.
Internal Deliveries & Collections
- Deliver packages, office supplies, and other small items across the building in a timely manner.
- Collect outgoing items from designated collection points.
- Ensure safe handling and secure storage where required.
Room & Event Support
- Set up meeting rooms, studios and collaboration spaces (e.g., chairs, tables).
- Reset rooms after use to agreed standards.
- Support occasional on‑site events with furniture moves and layout changes.
Facilities & Workplace Support
- Assist with small internal moves (e.g., moving boxes, office equipment, display boards).
- Carry out routine checks on workplace areas such as kitchens, storerooms and shared spaces, reporting issues as needed.
- Maintain tidy and safe working areas across back‑of‑house facilities.
Customer Service & Communication
- Provide friendly and helpful support to staff, visitors and contractors.
- Communicate clearly and professionally in person, by phone and via email.
- Work collaboratively with colleagues and escalate issues appropriately.
Health, Safety & Compliance
- Follow all site safety procedures, including correct manual‑handling practices.
- Use workplace equipment (trolleys, sack trucks, etc.) safely and responsibly.
- Report hazards, near misses or building issues promptly.
Who You’ll Be
- Experience in a porter, facilities, post room or office support role is desirable but not essential.
- Strong customer service skills and a friendly, professional manner.
- Able to work as part of a team and remain calm under pressure.
- Good organisational skills with strong attention to detail.
- Comfortable with manual handling tasks (training provided).
Other Requirements
- Flexible and adaptable approach to work.
- Good communication skills.
- Basic IT literacy (email, tracking deliveries, internal systems).
- Must hold a full, clean driving licence (essential).
Other Factors
The role involves regular manual‑handling tasks, and appropriate training and equipment will be provided. While the position is primarily based on a single site, occasional support in nearby associated buildings may be required. A flexible and customer‑focused approach is essential to meet the demands of the workplace environment
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
EMCOR UK Benefits
- Industry leading maternity & paternity policies
- Refer a friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive learning & development opportunities, including opportunities for progression
- Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
- Bike To Work Scheme
- Health cash plan – Benefits covered include optical, physiotherapy and a health & wellbeing
- Dental scheme
- Access to health assessments
- Employee Assistance Programme – Offering guidance and advice on Personal, Health, Legal and Financial queries
