Personal Assistant Full Time

We’re a UK-based digital bank dedicated to getting the basics right and offering straightforward savings and mortgages.

As a Personal Assistant you will be responsible for supporting the CEO, CFO and other members of the Executive Team. You will ensure efficient operation of systems and processes designed to enhance the performance of the Bank’s Executive Team. You will be responsible for scheduling, planning and facilitating key activities to ensure appropriate resources are in place. You will also serve as a key contact for colleagues at our London office, helping to maintain a collaborative well-equipped workspace.

Key Responsibilities:

Executive Member Support

• Support the CEO and CFO as required with inbox management, diary management, internal and external meetings.
• Arranging venues, catering, conferences, travel and logistics across 4 UK offices.
• Support the process of expenses and other administrative tasks.

Meeting / Office Support

• Support day-to-day office activities and oversee office supplies and inventory.
• Manage and maintain meeting spaces for external and internal meetings using a booking system.
• First point of contact for external visitors, greeting and directing guests in a professional manner.
• Ensure that the office has appropriate facilities in place to hold meetings with internal and external stakeholders with appropriate access to necessary technology.

Organise & Facilitate Executive Team Members

• Coordinate and manage ExCo diaries to ensure that the right people are in the right place at the right time to be effective in their roles.
• Coordinate and support key internal meetings offsite events and overseas travel, such as Board, Executive and Senior Leadership meetings and events.
• Support the Bank’s governance cycle through the coordination of meetings where required. This may also include support with agendas, circulating papers, minute taking and action tracking.
• Events coordination (e.g. booking lunches with third parties, arranging team meals, organising away days for the Executive Committees, external meeting rooms, etc).
• Support the Head of CEO Office with the budget for Executive Team travel and accommodation through actively monitoring the Bank’s expense policy, maintaining corporate relationships and seeking discounts wherever possible.
• Supporting the administrative process of approvals and recording of any gifts & hospitality.
• Anticipate logistical and other organisational challenges such as scheduling conflicts and intervene where possible to solve problems before they happen.

Skills, Knowledge and Expertise:

• Highly organised, able to keep track of multiple streams of activity in parallel.
• Strong communication skills, engaging with colleagues across the business.
• Experienced in meeting support, scheduling internal and external meetings and organising catering.
• Professional discretion, the role holder will have access to commercially sensitive materials and information at times which must be managed accordingly.
• Experience of working closely with CEO, CFO or other Executive members and Senior leadership teams.
• Experience of planning and organising events.
• Knowledge of MS Office applications such as Word, Excel and PowerPoint.
• Retail banking knowledge/experience is useful but not essential.

Benefits:

• Competitive salary
• 25 days holiday PLUS your BIRTHDAY off
• Pension contribution with Royal London
• Life Assurance
• Private medical, dental and optical health insurance with Axa
• Free breakfast available

Data Protection

We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies.

Cifas

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

Chetwood Bank does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Bank and Terms & Conditions associated with the use of such CVs will be considered null and void.