Patient Booking Specialist – Remote (South Africa) Full Time

We are seeking a Patient Booking Specialist to join our team. The ideal candidate will be responsible for making outbound phone calls to leads we generate for our medical spa & aesthetic practice clients, with the goal of setting an appointment. This role requires exceptional communication and customer service skills.🔴 TO APPLY: Please include a 15-30 second Loom video in your application to introduce yourself.Duties:- Call leads within 5 minutes after they submit their information (during the US workday)- Follow a provided script- Book them in for an appointment directly onto our clients’ calendars- Monitor text conversations with leads- Keep track of leads in our clients’ sales pipelinesQualifications:- Experience in customer service or appointment setting for medical spas or a related field- Excellent communication and interpersonal skills- Strong organizational and time management skills- Familiarity with marketing & CRM software such as GoHighLevel- Ability to work multiple short shifts, including mornings, afternoons, and evenings- Commitment to providing exceptional customer serviceThis role has the potential to scale into more hours or a full time role.Job Types: Part-time, ContractPay: $7 per hour + Performance BonusesPerformance Bonuses:$3 per show for the first 10 showed appointments per month$5 per show for appointments 11-20 in a month$7 per show for appointments 21+ in a monthExpected hours: 5 – 15 per weekBenefits:Flexible scheduleOpportunity to earn performance bonusesSchedule:2-4 workblocks throughout the dayEach workblock lasts anywhere from 15-45 minutesWorkblock times vary depending on your timezoneSporadic phone calls made throughout the day as leads come in (calls last approx. 5-7 minutes)Work Location: Remote