Partnership Executive Full Time

We are building a new function within Global Partnerships: Partner Engagement. This team exists to make Collinson consistent, credible, and easier to work with for every partner in our global network — including the strategic accounts that drive the greatest commercial value.

About the role

We are looking for a Partnership Executive to bring execution strength to a function rich in strategy and ambition. You will work directly with the Global Partner Engagement lead to deliver the operational backbone of our engagement programme — supporting the performance and retention of our strategic partner accounts and contributing to better commercial outcomes through more consistent, high-quality partner engagement.

In practice, that means maintaining toolkits, coordinating across regions, tracking progress, gathering data, and making sure nothing falls through the cracks across a network spanning 1,900+ outlets in 145+ countries.

This is primarily an internal enablement role, though you will also support partner-facing activity — workshops, listening sessions, and programme presentations. You will not only keep the machine running: you will help identify gaps, inconsistencies, and risks in how we engage partners globally, and drive improvements across regions and accounts.

What you will gain

This role offers a genuinely rare combination for an early-career professional:

• Direct exposure to a global partnerships function — with real visibility into how strategic accounts drive commercial performance at scale.
• A front-row seat to building a new function from scratch, with genuine influence over how the programme evolves.
• A manager who invests in your development and will push you to grow beyond your comfort zone.
• Hands-on experience spanning strategy, operations, data, and stakeholder management — all in a single role.

What you will do

The responsibilities below represent the full scope of the role. Your remit will grow progressively as you settle in and the function matures.

Programme coordination

Own and proactively manage the programme workstream tracker. Coordinate deliverables across regional leads in Americas, EMEA, and APAC. Prepare meeting materials, pre-reads, and action logs. Surface misalignment, duplication, and blockers early — before they become problems.

Data, reporting, and insights

Gather and organise partner data to support QBR preparation, NPS analysis, and partnership health monitoring. Build and maintain dashboards in Tableau and Excel. Translate regional feedback and data trends into structured, actionable insights for programme leads and senior leadership.

Strategic accounts support

Support development and tracking of Strategic Account Plans for Tier 1 partners. Track key commitments, risks, and actions across accounts. Coordinate inputs and materials for QBRs, ABRs, and executive-level partner engagement.

Content and toolkit management

Maintain the partner engagement knowledge base on SharePoint — templates, playbooks, and guides, kept current and version-controlled. Support development of engagement toolkits: onboarding playbooks, QBR templates, credibility kits, and communication guides. Draft internal communications and process documentation.

Operational governance

Own the operational rhythm of the programme — governance records, key decisions, risks, and escalations. Identify where processes are breaking down and drive improvements. Coordinate across Partner Operations, Marketing, Data, Propositions, and other internal teams. Support Salesforce data quality through regular auditing and CRM coordination.

What we are looking for

Experience

• 1–3 years of professional experience in partnerships, account management, operations, project coordination, or a related commercial role.
• A degree or equivalent professional experience.
• A background in travel, aviation, hospitality, or loyalty is a plus — not a requirement.

Skills

• Strong organisational skills with a track record of managing multiple workstreams, deadlines, and stakeholders simultaneously.
• Proficient in Excel and PowerPoint. Experience with Salesforce and Tableau is desirable.
• Clear, concise written and verbal communication in English. A second language is desirable.
• Comfortable working across time zones and adapting your communication style to different audiences — from operational teams to senior leadership.

Mindset

• You get things done. You take ownership and drive tasks to completion, even when the path is not fully defined.
• You bring structure to ambiguity. You are comfortable supporting a strategic lead while building your own expertise.
• You are curious and proactive — you ask questions, spot patterns, and suggest improvements without waiting to be told.
• Cultural sensitivity and genuine openness to different ways of doing business across regions — you will work with colleagues and partners across the Americas, Europe, the Middle East, Africa, and Asia-Pacific.
• You are comfortable using AI tools to improve your efficiency and output quality, or eager to develop that capability.