Park Manager – Bay View Full Time NEW

Park Manager

We’re Recruiting a Park Manager @ Bay View Holiday Park

Be part of a growing holiday park business delivering exceptional guest experiences and high-quality operations across two fantastic locations.

Join Our Team!

We’re looking for an experienced, hands-on and driven Park Manager to take responsibility for the day-to-day running of Bay View Holiday Park and Marsh House. This is a key leadership role suited to someone who enjoys variety, leads by example, and takes pride in delivering high standards across both operations and customer service.

The Role

As Park Manager, you will take full responsibility for the performance and smooth running of both parks. You will lead a small, dedicated team covering housekeeping, grounds, maintenance, and wardens, ensuring all areas of the parks are maintained and operated to the highest standard. You will also oversee holiday accommodation, facilities, and holiday home sales.

Our Park Managers are very much hands-on leaders, setting the standard through example and ensuring that every holiday home owner and guest consistently receives a 5-star experience.

This is a highly active and varied role where no two days are the same. You will be welcoming guests and owners, supporting your team, and ensuring the parks are presented to a standard you are proud to stand behind, creating lasting positive impressions for every visitor.

The Details

Hours: 40 hours full-time (including evenings, weekends, and on-call rota)

Location: Bay View Holiday Park / Marsh House

Reports to: Managing Director

What You’ll Do

• Oversee the day-to-day operations of both parks, including accommodation, facilities, and grounds maintenance, ensuring high standards are consistently maintained.
• Lead, organise, and support the park team to meet operational requirements and business targets.
• Monitor and manage budgets, control costs, and drive efficiency across all departments.
• Deliver excellent customer service, ensuring high levels of guest satisfaction and repeat business.
• Manage and respond to customer feedback and complaints in a professional and timely manner.
• Recruit, train, and develop team members in line with company procedures and policies.
• Maximise holiday home sales by identifying opportunities, conducting park tours, and supporting customers through the sales process.
• Ensure all sales administration is accurate, complete, and compliant with company standards.
• Work with marketing to support on-park promotions and materials.
• Deliver customer welcome meetings, handovers, and organise owner events.
• Ensure full compliance with health and safety, licensing, and regulatory requirements.
• Oversee maintenance planning, improvements, and capital projects.
• Participate in an on-call rota and provide out-of-hours support when required.

Essential

What We’re Looking For

Proven experience in a management role within hospitality, leisure, or a similar environment

Strong leadership and team management skills

Commercial awareness with experience managing budgets and driving revenue

Excellent communication and customer service skills

A hands-on, proactive, and organised approach

Ability to work flexibly in a fast-paced environment

What We Offer

A senior leadership role within a growing and successful business . A varied and rewarding position with real responsibility and impact. Opportunity to lead and develop two established holiday parks. Competitive salary and benefits package, dependent on experience

High-quality on-site accommodation in stunning surroundings

20% discount on holidays across all 9 Holgates parks*

50% off food for you and your family, plus free hot & soft drinks while on duty*

Uniform provided

Company pension

Is This Role Right for You?

If you are a motivated and experienced manager who enjoys leading from the front, takes pride in high standards, and thrives in a busy, guest-focused environment, we would love to hear from you.