Job Description,We are looking for an organised and proactive Facilities & Maintenance Coordinator to join our Property team. This role is key to ensuring our retail estate operates smoothly, remains compliant with legislation, and reflects our brand standards at all times.You will be responsible for managing repairs, maintenance, and facilities-related activities across our retail estate, ensuring issues are resolved quickly and efficiently while minimising disruption to the business., What we are offering you,Repairs & MaintenanceCoordinate all repair and maintenance issues across stores, prioritising business-critical and health & safety mattersAppoint and manage contractors to carry out required worksOrder materials and arrange permits, including reviewing RAMS where necessarySchedule works with stores, landlords, and contractors, including arranging security for out-of-hours workMonitor progress to ensure work is completed on time and to expected standardsKeep stakeholders informed with regular updatesEnsure maintenance aligns with lease obligations in collaboration with the Head of PropertyCost ManagementObtain and assess quotations, negotiate pricing, and approve works within authority limitsRaise purchase orders and process invoices using OracleTrack maintenance spend and identify cost-saving opportunitiesBenchmark contractor rates to ensure value for moneyContractor ManagementManage contractor network for both planned and reactive maintenanceOversee tender processes and ongoing contractor performanceEnsure all contractors comply with regulations and provide required documentation (RAMS, insurance, etc.)Source new suppliers as neededStatutory ComplianceCoordinate statutory testing and planned maintenance programmesMaintain accurate records and ensure documentation is available to storesManage waste and recycling contracts, ensuring competitive pricing and complianceMaintain asset registers, risk assessments, and accident recordsSupport H&S reporting, including quarterly reporting, RIDDOR submissions, and insurer notificationsAdditional ResponsibilitiesSupport the Head of Property with wider property functions (utilities, insurance claims, landlord interactions, etc.)Collaborate across departments to ensure alignment and effective communicationIdentify opportunities for continuous improvementTake ownership of personal development and contribute to a feedback-driven cultureSupport business objectives through training and team participation, What we are looking for,Minimum of 2 years’ experience in Facilities or Administrative roleStrong Excel skills and systems proficiencyExcellent written and verbal communication skillsHighly organised with strong attention to detailAbility to prioritise workload and meet deadlinesCustomer-focused mindset, with a service-oriented approach to supporting store teams
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