Internal Opportunity. Only employees at Senior Associate level or above are eligible to apply for this role.Applications close: Tuesday 5th MayThe Membership Development Manager plays a critical dual role in driving World 50’s growth by leading the commercial performance of the Membership Development function while also building, training, and enabling a high-performing team of Membership Development Associates (MDAs).This is a hands-on leadership role requiring equal strength in sales execution, coaching, and operational excellence. You will be responsible for delivering against new member growth targets, ensuring a high-quality sales pipeline, and creating an environment where MDAs are well-trained, confident, and set up to succeed from day one.Success in this role is measured by both commercial outcomes (pipeline, conversion, new members) and team effectiveness (readiness, capability, and performance of MDAs).Key ResponsibilitiesCommercial Leadership & Sales ExecutionOwn and deliver against all commercial targets for Membership Development, including new member growthManage and analyze sales performance metrics to drive effectiveness, efficiency, and continuous improvementLead accurate forecasting and pipeline management across the teamEnsure consistent generation of high-quality sales meetings and top-of-funnel activityDevelop and execute targeted campaigns to drive growth across regions, industries, and member segmentsEstablish and continuously refine best-in-class sales processes and methodologiesPrepare and present sales performance updates to senior leadershipBuild strong, cross-functional relationships to support commercial successPeople Leadership, Training & DevelopmentRecruit, hire, onboard, and develop a high-performing team of MDAs and driving accountability Deliver hands-on training through live sessions, coaching, call shadowing, and real-time feedbackCreate and maintain training materials, playbooks, and onboarding programsFoster a high-trust, high-performance team culture where individuals feel supported and accountableProvide ongoing coaching and performance management to maximize individual and team impactIdentify skill gaps and implement targeted development plans to improve capabilityLead by example with a highly engaged, proactive, and adaptable leadership styleOperational & Process ExcellenceOwn and optimize Membership Development workflows, ensuring consistency and scalabilityAct as a power user of Salesforce and other sales tools, ensuring high standards of data quality and usageDrive adoption of new systems and tools, translating them into clear, effective team processesIdentify and implement process improvements to reduce friction and increase productivityEnsure operational readiness of the team through structured processes and clear ways of workingSupport the team through change, enabling smooth adoption of new tools, systems, and strategiesSkills & ExperienceProven experience leading a sales or business development team with clear ownership of commercial targetsStrong track record of coaching, training, and developing early-career or associate-level talentHighly skilled in sales operations, pipeline management, and forecastingAdvanced experience with Salesforce (or equivalent CRM) as a power userProcess-oriented mindset with the ability to design, implement, and improve workflowsExcellent communication and stakeholder management skillsApproachable and high-trust leadership style that fosters accountability and growthComfortable operating in a fast-paced, evolving environment with a hands-on approachWhat Success Looks LikeConsistent achievement (or overachievement) of new member growth targetsA highly capable, confident, and well-trained MDA teamStrong pipeline health with high-quality meetings and conversion ratesClear, scalable sales processes and high adoption of tools and systemsContinuous improvement in team performance, efficiency, and capability
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