Manager, Tour Merchandise Logistics Full Time NEW

At Warner Music Group, We’re a Global Collective Of Music Makers And Music Lovers, Tech Innovators And Inspired Entrepreneurs, Game-changing Creatives And Passionate Team Members. Here, We Turn Dreams Into Stardom And Audiences Into Fans. We Are Guided By Three Core Values That Underpin Everything We Do Across All Our Diverse Businesses

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

A Little Bit About Our Team

The Merchandise department within WMX supplies artist branded product to multiple channels of distribution on a global scale.

Working closely with Tour Managers, alongside Product Managers and Production teams the co-ordinator will execute final part of the merchandise process by getting decorated product to the desired destination on time. All UK & EU touring will funnel through the Manager of Logistics.

Manager of Tour Logistics

We are seeking a highly experienced and strategic Manager of Tour Logistics to oversee all aspects of our tour merchandise supply chain. The ideal candidate will be responsible for the seamless movement of artist-branded products across multiple locations, ensuring efficiency, cost-effectiveness, and on-time delivery.

Key Responsibilities

• Strategic Logistics Management: Supervise and determine the most cost-effective and efficient shipping methods for all tour merchandise.
• Operational Oversight: Manage all aspects of product logistics, including split and drop shipments, and resolve on-the-road stocking and spacing challenges.
• Inventory & Tracking: Accurately track merchandise from origin to destination, providing timely updates to the tour team on all collections and deliveries.
• International Compliance: Coordinate international shipping, and prepare all necessary tax documentation and commercial invoices to ensure smooth customs clearance.
• Stakeholder Communication: Serve as the primary liaison with merchandise representatives, providing expert guidance and support on all shipping matters.
• Inventory Management: Utilise specialised software to diligently track, adjust, and reconcile merchandise inventory levels throughout the tour.

About You

• Road merchandise experience is essential
• Ability to work under pressure, communicates effectively, and meets deadlines
• Fast paced work environment requiring strong multitasking skills, excellent time management and organisational skills, and a high attention to detail and follow up
• Proficient in Excel, Outlook and Video calls.
• Results orientated and self-motivated

We’d Love It If You Also Had

• Arena level tour experience, especially in EU.
• Experience in writing commercial invoices
• Proficient on Google Workplace systems

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.

Love this job and want to apply?

Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for WMG. We love it here, and think you will, too.

This position requires a minimum of 3 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships.

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.