Leadership and Management Training Manager Full Time NEW

Salary: From £58k DOE (pro rata for part time)

Location: Remote

Type of Role: Part Time 2 days per week / Permanent

Travel: Travel expected to our offices, HO in Northampton and offices in London / Nursery settings

Closing Date: as soon as right candidate hired

Purpose of the Role

The Leadership & Management Training Manager is a key role in the Talent and Development team of Bright Horizons UK, working collaboratively with the Head of Talent & Development to oversee the design & delivery of leadership and management training for corporate and full service business leaders and aspiring leaders, ensuring professionals have access to meaningful Talent and Development opportunities. This role comes with responsibility for analysing data and creating measurables to support the development, writing, and delivery of training from Level 2 to Level 7 equivalence (Senior Leadership Team).

The post holder will be responsible for contributing to the delivery of leadership and management objectives through ensuring training and professional development activities of the highest quality, which reflect academic theories, inspirational leadership practices, current international research and the training needs analysis provided by the Talent team.

The role sits within Talent and Development and works closely with the Head of Talent & Development, and other leaders & senior leaders across the business, to ensure best practice in leadership and management in line with Keeping Everyone Safe and Bright Horizons’ policies and procedures. This includes the design and delivery of Senior Leader Forum training content including relevant theory and related activities.

The Leadership & Management Training Manager is directly responsible for supporting the design and delivery of effective face-to-face and digital training to leaders of all levels and aspiring leaders across all functions of the business, including extended training programmes for external accreditation, ensuring differentiation to meet a variety of learners’ needs including those who operate at a board/strategic level. This includes holistic psychometric assessment and feedback.

In addition, this post-holder will work with the Talent and Development team to establish trends and create effective impact reporting methods. Supporting the wider Talent strategy at key times throughout the year.

The role will provide flexible, holistic support across the Talent & Development Team, working with the wider business when needed, depending on business priorities, to align with Bright Horizons strategic objectives. This may involve undertaking a variety of miscellaneous tasks.

Key Tasks And Responsibilities

• Analyse data provided by the Talent Team to provide detailed training needs analysis
• Create and deliver training both in person and virtually to meet the business needs identified in the training needs analysis
• Measure the impact of training interventions against the Leadership competencies, internal audit results and Ofsted ratings and present results for analysis with the Talent Manager.
• Support and offer expert guidance on the Talent and Development pathways for leaders and managers from recognition through to calibration and delivery of programmes.
• Promote HEART culture, values, and behaviours, to drive quality improvement and pedagogical excellence across the business, making a positive contribution to service excellence
• Implement and provide evidence of training impact.
• Build robust relationships with cohorts offering professional guidance and exemplary organisation to support successful completion of Leadership programmes
• Deliver and manage agreed professional development initiatives, proposals and projects for Leadership and Management innovations in collaboration with the HR and Operations teams as appropriate, to secure cohesion and consistency.
• Provide high quality training and professional development activities to recognised leadership talent, to drive a culture of ongoing improvement and secure high-quality leaders across the business
• To support leaders through the running of psychometric assessments and training, ensuring data privacy at all times.
• Support the Leadership & Management Manager Development agenda through implementation of measurable competencies and Talent programmes that positively impact retention and promotion data.
• Develop new training programmes as requested in collaboration with the HR, Operations and UK Leadership team to ensure compliance and consistency
• Take responsibility for own personal and professional development, accessing ‘high level’ training and development activities that inform leadership skills based on national and international perspectives of ‘best practice’
• Use data and knowledge of leaders to contribute to the succession planning strategy as required.
• Lead on the psychometric strategy for the business to provide a cyclical holistic view of our talent
• Contribute to the Succession strategy with the Pathways Manager and the Head of Talent & Development
• Provide a credit figurehead for Bright Horizons internally and externally in the field of Leadership & Management

Essential Experience

• Highly experienced in delivery of training to beginner and executive groups, with proven, experience of designing and delivery of face-to-face and digital training within medium/large providers
• Ability to create challenging content for Senior Strategic Leadership using theoretical and real-world examples to inform knowledge and understanding
• Skilled in facilitating discussions and maintaining a positive environment when managing disagreements or differing opinions within a team or group
• Significant experience of teaching and designing training in leadership and management related subjects for leaders at all levels
• Demonstrable track record of supporting quality improvement through the implementation of successful training development activities, in close partnership with operational & UK leadership teams
• Experience of developing high performing leaders who can inspire their teams to drive results.
• Ability to write clear, concise training, to meet the needs of a variety of audiences, highlighting salient points and driving improvement.
• Able to use IT to support all aspects of development and delivery of relevant quality training and use of data to monitor quality and measure the impact of professional development activities
• Experience in delivering degree/apprenticeship/work-based learning standards in the field of Senior Leadership (i.e. Level 7/Postgraduate)
• Comprehensive knowledge of current apprenticeship standards including functional skill requirements in the field of Leadership & Management
• Experience of leading and influencing large teams in a corporate environment
• Experience with reading psychometric assessments for individuals and teams to support reflection and performance (desirable)
• Knowledge of the Early Years Industry (desirable)

Essential Qualifications

• Full, clean driving licence
• Broad academic education including Maths and English at GCSE or Level 3 equivalent
• First Degree in Leadership & Management or related subject (essential)
• MA/MSc/MBA or equivalent postgraduate qualification in Business Administration, Leadership and Management or similar qualification to demonstrate core knowledge around theoretical concepts and relevant literature (essential)
• Evidence of continuous professional development
• Training Qualification at Level 3 or equivalent (essential)
• Member or Fellow of ILM/CMI or similar (desirable)
• Qualified Coach (Desirable)

Personal Attributes

• Ability to Influence
• Excellent Communicator (Coaching Style)
• Outstanding Customer Services skills
• Drive for impact and results
• Ability to listen and build trust with stakeholders, in a time-efficient manner
• High energy and enjoys a fast-paced dynamic environment
• Ability to support High Performance
• Ability to inspire confidence and motivate others
• Strong execution skills and attention to detail
• Ability to exercise sound judgement
• Able to offer constructive feedback to individuals and groups to support continued professional development
• Respectful of confidentiality and data privacy laws
• Knowledgeable and confident in Safeguarding procedures
• Ability to travel regularly within the UK; flexibility to work at home or from a regional office as required, with overnight stays as necessary

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all backgrounds to apply. We will consider reasonable adjustments required by applicants. If you share our passion, values, and have most of the skills listed, we encourage you to apply – as you may be just what we are looking for!

We look forward to receiving your application!

If you experience any problems, please email europe.recruitment@brighthorizons.com and we will be happy to help.