IT Support Technician (Leyland) Full Time NEW

IT Support Technician  – Leyland We’re looking for a proactive IT Support Technician to provide high-quality technical support across the business. You’ll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly.Key Responsibilities Deliver 1st/2nd line support via phone, email, and in person Manage and resolve support tickets, escalating when needed Install, configure, and maintain laptops, desktops, Macs, and software Troubleshoot hardware, software, and mobile device issues Maintain IT asset records and equipment storage Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS Assist with IT projects, system upgrades, and office movesWhat You’ll Bring Experience in IT support or service desk roles Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server) Good understanding of PC hardware and basic networking Experience with ticketing systems (desirable) Relevant certifications (CompTIA, MCP) are a bonusSkills Excellent communication and customer service Proactive, hands-on approach Strong multitasking and prioritisation abilities Willingness to learn and developBenefits Life insurance Cashback healthcare plan Retail and high street discounts Additional enhanced benefits with serviceIf you’re passionate about delivering great IT support and want to join a growing team, we’d love to hear from you. We welcome applicants from all backgrounds.Interested? Please Click Apply Now!IT Support Technician  – Leyland