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Hayley Dexis has an exciting vacancy for a highly motivated Internal Sales person to join our well-established and experienced team based at our branch in Norwich. You will join us on a full time, permanent basis and in return, you will receive a competitive salary.
Learn more about the general tasks related to this opportunity below, as well as required skills.
Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
Working hours: 40 hours per week, Monday – Friday, 08:00 – 17:00 or 08:30 – 17:30
Saturday Rota 1 per month (08:30 – 12:00)
About The Internal Sales Role
You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value.
We’re looking for someone confident and proactive, who isn’t afraid to get stuck into a range of tasks. You’ll have prior experience in internal sales as well as ideally a background in engineering or manufacturing, but we are open to cross-over sectors.
What We’re Looking For In Our Internal Sales Person
Knowledge of MRO/Engineering products is ideal, but full training will be provided
Prior internal sales experience or experience within a customer service / administrative environment.
Excellent negotiation and communication skills
Self-motivated, with strong organisational and time-management skills
Ability to work independently and as part of a team
Work well under pressure in a fast-paced environment
What You’ll Get In Return
From 23 days annual leave (plus public/bank holidays) increased with length of service
In-house training provided through Hayley Inspire
Company pension (if eligible)
Life Assurance cover (x2 salary)
Wellness programmes
Uniform and PPE provided
Excellent opportunities available
The Recruitment Process
Shortlisted applicants with have an initial screening call with our Talent Acquisition Advisor.
Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates.
Finally…
We know sometimes you might feel that you don’t meet the criteria or have a burning question – we’re here to help so please ask us! You can contact us here (url removed).
We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. xlqdzyr
Please inform our careers team if you require any adjustments throughout the recruitment process.
Don’t miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply’ now to become our Internal Sales person – we’d like to hear from you