Information Specialist Full Time NEW

Are you passionate about using data to improve patient care and drive meaningful change? We are looking for an exceptional senior data analyst to join the Health Information Services team at Frimley Health NHS Foundation Trust.

This is an exciting opportunity to play a key role in shaping how data and insight support decision-making across the Trust. Working closely with clinical, operational and senior leadership teams, you will transform complex healthcare data into clear, actionable intelligence that improves services and enhances patient outcomes.

As a senior member of the team, you will act as a subject matter expert across a range of specialist areas, providing trusted analytical expertise and influencing the development of high-quality reporting within the Trust’s Electronic Patient Record (EPR). You will help ensure that clinicians and managers have access to accurate, timely and meaningful information to support both strategic and operational decisions.

The role offers variety, challenge and the opportunity to make a visible impact across the organisation. Subject areas will be allocated in line with departmental priorities and may evolve over time, providing excellent opportunities for professional growth and development.

Main duties of the job

• Deliver expert analysis, interpretation and presentation of complex healthcare information to support service improvement and informed decision-making
• Act as a subject matter expert within designated areas of the Health Information Services reporting portfolio
• Develop high-quality reports, dashboards and information products that enable clinical and operational teams to better understand and use their data
• Support the ongoing development and refinement of data capture within the Trust’s Electronic Patient Record system
• Provide specialist advice on data interpretation, benchmarking, performance metrics and analytical best practice
• Work collaboratively with clinicians, managers and operational teams to improve information literacy and encourage effective use of data
• Support the delivery of training and guidance on self-service analytical tools and reporting solutions
• Contribute to projects and initiatives that improve data quality, integrity and usability across the Trust
• Ensure robust analytical standards, governance and methodologies are consistently applied in all areas of work

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Detailed Job Description And Main Responsibilities

Analytical and technical responsibilities

• Analyse and interpret highly complex healthcare data from multiple sources to identify trends, risks and opportunities for improvement
• Communicate complex analytical findings clearly and effectively to a wide range of audiences, including non-specialists
• Translate advanced statistical and analytical concepts into practical, accessible insight that supports decision-making
• Produce reports, dashboards and performance information that drive action and support operational and clinical priorities
• Provide expert advice on benchmarking, performance reporting and the interpretation of healthcare data

Service improvement and quality

• Contribute to the development and continuous improvement of analytical services across the Trust
• Identify opportunities to improve the capture, quality and effectiveness of data within the Electronic Patient Record
• Support service improvement projects through analysis, evaluation, audit and research activity
• Interpret and apply national guidance and organisational policies to support operational and strategic objectives
• Promote high standards of data quality, governance and analytical practice across the organisation
• Support colleagues in developing confidence and capability in the use of data and information

Organisation and leadership

• Manage multiple priorities and complex pieces of work within a fast-paced environment
• Work independently while ensuring alignment with Trust policies, procedures and strategic priorities
• Contribute to departmental objectives, workforce development and continuous improvement initiatives
• Support a culture of collaboration, innovation and knowledge sharing across the team
• Play an active role in strengthening engagement with data and information throughout the Trust

Person specification

Qualifications

Essential criteria

• Educated to master’s degree level or relevant professional qualification or hold equivalent experience within an information or performance-related role
• Evidence of continued professional development

Desirable criteria

• Project management qualification or equivalent experience (e.g. Agile, PRINCE2)
• EPIC Cogito certification

Experience

Essential criteria

• Undertaking complex information analysis, generating insights and making recommendations to improve clinical and operational services
• Identifying problems and devising solutions where no precedent exists
• Building structured datasets to enable a single source of truth for reporting and analysis
• Creating clear and actionable reports and dashboards in association with service users
• Training and supporting clinical and operational subject matter experts to use self-service reporting tools
• Support the planning and delivery of complex information projects

Desirable criteria

• Experience of NHS acute and community reporting
• Using EPIC Electronic Patient Record
• Organising and processing feedback to enable continuous improvement in your performance
• Managing and coaching experience

Skills & Knowledge

Essential criteria

• Extensive knowledge of NHS information and performance standards, practices and data flows
• Advanced Microsoft SQL query writing techniques and use of Microsoft Excel; knowledge of relational database architecture
• Analysing, interpreting and comparing highly complex data sets, benchmarking against national performance where possible
• Highly developed written and verbal communication skills, including presenting complex, confidential or conflicting information to non-technical audiences
• Contributing to project planning and formulation of strategies
• Adapting and improving information systems and data flows; ensuring high-quality data input and reporting
• Working with limited supervision within departmental policies; using initiative and flexibility to meet work demands
• Excellent inter-personal and negotiation skills

Desirable criteria

• Knowledge of current NHS issues and potential barriers to use of data for supporting change
• Developing and implementing training programmes
• Working with multi-professional teams to support service improvement
• Knowledge of statistical analysis techniques and Statistical Process Control charts

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.

Apply online now