Improvement Practitioner Apprentice – Transformation Management Office Full Time NEW

As an Improvement Practitioner within the Transformation Management Office (TMO), you will play a key role in supporting the development and delivery of projects that contribute to the Council’s wider transformation ambitions and complete the Improvement Practitioner apprenticeship qualification.This is an excellent opportunity to gain a recognised qualification, build your experience, and contribute to work that delivers meaningful impact.What’s In It For YouWorking in the Transformation Management Office (TMO) means your work directly supports services that make a difference every day. You’ll be part of a team focused on delivering continuous improvement across Dorset Council and gain experience working within a project management environment, providing practical skills in both service and content design.In Return, We Offerthe chance to work on high‑profile transformation and improvement projects opportunities to develop your Improvement Practitioner skills aligned to the apprenticeshipexperience of working across a large, complex organisation with a wide range of professional disciplinesa supportive, collaborative team environment aligned to our values of Respect, Together, Accountability, Openness and Curiositythe satisfaction of contributing to projects that improve services for residents, partners and staffWhat You Can Expect To Be DoingAs an Improvement Practitioner, you will closely with the Service Design, Content Design and wider TMO teams.This Role Will Includeassisting with analysing services and processes to understand current performance, demand, costs and customer experience.contributing to identifying problems, inefficiencies and opportunities for improvement using data, evidence and stakeholder insight.supporting the design of improved (“to be”) ways of working that are efficient, accessible and customer focused.supporting delivery leads, programme managers and project managers with the successful delivery of projects, including with any planning, governance and communications.assisting with testing, implementing and embedding improvements, including pilots, trials and iterative change.supporting the measurement of benefits and outcomes, helping to establish baselines and track improvements over time.completing any assignments and coursework aligned to your apprenticeship courseAbout YouYou’ll be an organised and proactive individual who is committed to completing an apprenticeship. You’ll be confident working with data, being analytical and in communicating with colleagues.We’re Looking For Someone Who Hassome experience of working in a team environment, in a paid, voluntary or learning setting.strong organisational and coordination skills.some experience of researching and analysing information some experience of administrative, customer-facing or support activities. confident ICT skills, including experience of tools such as Excel, PowerPoint and SharePointan interest in service improvement, problem-solving and change