IAM Support Engineer Full Time

Scotland based – Inside IR35 – 5 days a week onsite

Role Overview

The On-Prem IAM Support Engineer is responsible for the operational support and administration of on-premises Identity and Access Management services. This includes Active Directory management, internal PKI services, and supporting identity life cycle processes through Microsoft Identity Manager (MIM).

The role ensures stable, secure, and efficient identity services that support user access across the organisation’s IT environment.

Key Responsibilities Active Directory Administration

• Manage and maintain Active Directory (AD) environments
• Administer users, groups, and organisational units (OUs)
• Support and maintain Group Policy Objects (GPOs) across the enterprise
• Troubleshoot AD-related access and authentication issues

Identity Lifecycle (Joiners, Movers, Leavers)

• Support identity life cycle processes using Microsoft Identity Manager (MIM)
• Ensure accurate provisioning, modification, and deprovisioning of user accounts
• Support integrations between MIM and connected systems/applications
• Resolve issues related to identity synchronization and workflows

PKI Administration

• Support and maintain internal Active Directory Certificate Services (AD CS)
• Manage certificate issuance, renewal, and revocation processes
• Troubleshoot PKI-related issues impacting authentication and encryption services
• Ensure compliance with internal security standards for certificate management

Key Skills & Experience Technical Skills

• Strong experience with Active Directory administration (users, groups, GPOs)
• Hands-on experience with Microsoft Identity Manager (MIM)
• Experience supporting identity life cycle (JML processes)
• Knowledge of AD CS (Active Directory Certificate Services/PKI)

Desirable Experience

• Experience in enterprise-scale on-prem IAM environments
• Understanding of hybrid identity concepts (on-prem + cloud integration)
• Experience with Scripting (PowerShell) for automation (advantageous)
• ITIL-based service support environment experience

If you are looking for your next opportunity, please contact me on my mobile 07783936017.