HR Service Delivery Administrator Full Time NEW

£31,350* up to £39,600* per annum – 30 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re curious, collaborative and ready to make a tangible impact on where we work.

Just like you.

Based in our Head Office building in Tolworth, you’ll be part of a collaborative team that thrives in the fast-paced retail sector. With your conscientious nature, strong organisational skills, and exceptional attention to detail, you will play a key role in providing customer-focused administrative support to our colleagues. If you thrive in a deadline-driven, fast-moving environment and are passionate about delivering high-quality HR support, this could be the perfect opportunity for you.

You’re the go-to person for keeping our HR operations running smoothly. From handling colleague queries to ensuring every document is accurate and compliant, you’ll be at the heart of our people processes,

At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, you’ll find the work/life balance you need to thrive

What you’ll do

• Be the first point of contact for HR-related enquiries from regional and Head Office colleagues.
• Manage HR tickets from colleagues across the business via our HR Now platform.
• Ensure all core HR processing tasks are completed, including contracts, absence management, correspondence, and more.
• Maintain data accuracy, updating employee records and general data entry.
• Handle end-to-end colleague correspondence including reference letters and certificates.
• Make sure all documents are filed correctly and meet GDPR standards, ensuring alignment with legal and internal policies.
• Uphold data protection standards across all personnel processes.
• Complete right-to-work and reference checks with precision and speed.
• Take on additional tasks as needed to support the team and business.

What you’ll need

• A self-motivated and proactive individual with a can-do attitude
• Significant administration experience essential
• Ability to work under pressure and able to work to critical deadlines
• Able to prioritise own workload and support the team objectives
• Excellent verbal and written communication, with attention to detail
• Intermediate level of MS Office, Excel, and Word, Google Suite
• Awareness of HR processes and GDPR statutory guidance desired

What you’ll receive

• 30 days holiday (pro rata)
• 10% in-store discount
• Sabbatical
• Enhanced family leave
• Pension scheme
• Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

• Includes a 10% non-contractual London weighting

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.