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Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.The following information provides an overview of the skills, qualities, and qualifications needed for this role.Key Responsibilities Deliver and maintain the highest standards of cleanliness, room preparation and presentation throughout the estate, including deep cleaning exercises Take pride in the work you are doing, ensuring that the cleanliness and presentation of your allocated rooms are always achieved Restock and replace items in guest rooms, bathrooms and public areas, making sure our guests have everything they need in preparation for their arrival Follow directions from the Housekeeping Manager and Supervisors to ensure tasks are met to their expectation Ensure rooms are ready in the set deadlines to meet guest arrival timesKey Skills, Qualities & Experience Hands on approach to work, always being productive and looking to improve Passionate about the work you do Detail orientated and drives standards Possess a positive attitude and a desire to learn Friendly, courteous and helpful with excellent communication skills Motivated to go the extra mile for guests and colleagues Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall teamBenefitsGrantley Hall offers a wide range of benefits and opportunities for all employees:A monthly service charge – typically £3,400 annually31 days holiday increasing to 33 days with length of serviceAccess to earnings before payday (Stream)Holiday Buy/Sell SchemeFree parkingComplimentary meals when on dutyDiscounted modern and spacious live-in accommodationCelebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…Team appreciation and wellbeing activities – Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabsGrantley Hall discounts – 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop productsAccess to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. xlqdzyr We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.Discounted hotel stays with Pride of Britain hotelsComplimentary bespoke uniform and annual shoe allowanceFree sight tests for those eligibleOnsite Team Gym with professional inductionRefer a Friend Scheme where you can earn up to £100024/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’Grantley Academy to support your developmentAnnual paid volunteering days