Homecare Administrator Full Time

You’ll provide efficient and organised administration support and be responsible for recruitment of new team members. It’s a busy and varied role working with a well-established and hard-working team.

What you can expect:

Salary: £30,000 per annum

8:30am – 5:00pm, Monday – Friday

Main Duties and Responsibilities:

• Support with general office duties e.g. telephone answering, filing, archiving, typing, photocopying, organising and maintaining the office.
• Advertising vacancies, screening candidates to establish suitability and booking interviews.
• Completing the onboarding and recruitment of successful candidates.
• Ensure all communication is recorded and stored appropriately and employee records and service user’s records are accurate and up to date.
• Update and maintain data systems daily ensuring that records such as the Annual Leave Planner, Sickness Records, Clients Daily Log Sheets and Contact Books are accurate and up to date
• Operate IT, financial and administrative systems
• Review the training needs of care workers to include induction, mandatory and update training.
• To maintain effective links and communication with local authority staff, carers, service users, relatives and other relevant individuals
• Administration of printing weekly rotas for carers.
• Organising supervision sessions, writing up notes and following up on actions raised
• To assist the Branch Operations Manager in ensuring that all quality standards, complaints and comments are dealt with promptly and to record and report any complaints/ concerns in line with company policy.
• To ensure, where appropriate, that all statutory requirements for the service delivery are adhered to e.g. health and safety, moving and handling

Knowledge, Training and Experience:

• GCSE’s in English and Mathematics
• NVQ or equivalent in Administration is desirable
• Good IT skills including the use of Word, Excel and Outlook
• Experience of Minute Taking
• Good interpersonal, verbal and written communication skills
• Eligible to work in the UK – we are unable offer sponsorship for this role.

What we offer in return for your hard work:

• Highly competitive pay rates
• 28 Days holiday including bank holidays
• Annual Salary review
• Refer a Friend Scheme rewarding £500 for every person you refer
• DBS certificate paid by Excelcare*
• Access to the Blue Light Scheme and reimbursement for your membership payment. Which gives you access to a wide range of retail and other discounts.
• Comprehensive induction programme
• Funded qualifications via the apprenticeship programme (where required)
• Employee of the month – £100 for outstanding contribution
• Free learning and development
• T’s and C’s apply

If you are interested in this position please apply online today, we look forward to hearing from you.