Health Care Support Worker – Acute Medical Unit Full Time NEW

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.The RoleAn exciting opportunity has arisen for a motivated and compassionate Senior Healthcare Support Worker (HCSW) to join the Medical Assessment Unit team within NHS Greater Glasgow & Clyde.The purpose of the Medical Assessment Unit is to provide a high-quality, safe, and supportive environment for all patients.As part of the multidisciplinary team, the Senior Healthcare Support Worker will play a vital role in delivering person-centred care to patients within the acute hospital setting under the support and supervision of a Registered Nurse.All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.Duration, Location, and Working Pattern:This is a permanent postWe have full and part-time hours available 36 hours – 18hoursYou will work these hours on 12-hour shifts, Rotational Days and Nights Monday – SundayThis post will be based at the Royal Alexandra HospitalPlease note the salary is Pro Rata for part-time hours.Key ResponsibilitiesYou will provide compassionate, person-centred care to patients, carers, and relatives, ensuring high standards of care are maintained at all times. Undertake a range of delegated patient care duties under the direction of a Registered Nurse, including patient observations, urinalysis, blood pressure monitoring, pregnancy testing, wound care, stoma care, and removal of peripheral cannulae, reporting any concerns or changes in a patient’s physical or psychological condition appropriately.You will communicate effectively with patients, relatives, and members of the multidisciplinary team, responding to enquiries and escalating concerns when required. Support the safe transfer and movement of patients and contribute to maintaining a safe, clean, and efficient clinical environment.Maintain accurate and up-to-date patient records in line with information governance requirements and ensure confidentiality is upheld at all times. Adhere to NHSGGC policies, procedures, and safe working practices, including the appropriate use of equipment, stock control, housekeeping responsibilities, and reporting equipment faults or safety issues.Participate in ongoing learning, training, and personal development activities to maintain skills, knowledge, and professional standards.Knowledge, training, qualifications and/or experience required to do the job: SVQ 3 qualification or equivalent knowledge gained in a relevant area through experience, on the job training and short courses. Awareness, understanding and compliance of policies and practices e.g. Escort Policy, Prevention and control of infection and Health and Safety. This post holder is therefore able to work within the scope of their practice under direct and indirect supervision by the registered nurse (training will be provided)Can demonstrate knowledge of equipment used within the department to support the registered nurse and ensure that they are compatible and in good working order. A demonstration of caring and compassionate attributes.Ability to work as part of the multidisciplinary team. What We OfferWe offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.As an NHS Scotland employee, you will be entitled to:A minimum of 27 days annual leave, increasing with length of service, plus public holidaysMembership of the NHS Pension Scheme, including life insurance benefitsSalary Sacrifice Car Benefit Scheme Development opportunities including study bursaries, e-learning and classroom-based coursesEnhanced pay for working public holidaysNHS discounts on a wide range of goods and servicesConfidential employee support and assistance, including counselling and psychological therapiesInterested?If you would like to find out more, we would love to hear from you.For an informal discussion, please contact: Jennifer Blackburn – Senior Charge Nurse on 0141 314 7302 or Jennifer.blackburn@nhs.scotDetails on how to contact the Recruitment Service and the Recruitment Process:This post may close early due to the volume of response. Please submit your application form as soon as possible.AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.Show us the real you: Your application should reflect your skills, experience, and motivations authentically.Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.For application portal or log-in issues, please contact the in the first instance.