Head of Sales Operations Full Time NEW

Infovista is the leader in network lifecycle automation The company develops unique software solutions that allow communications service providers (CSPs) and enterprises to eliminate complexity, drive productivity, reduce time-to-market and monetize new services like 5G, loT and fixed networks.

Established in 1995 and owned by private equity firm Seven2 Partners, Infovista has a truly international footprint. Our 500+ professionals from 37 nationalities deliver our innovative solutions in more than 150 countries.

For more information, please visit www.infovista.com

The Role & Team:

Infovista is seeking a highly motivated and detail-oriented Sales Operations Manager to join sales organisation. This role is designed for professionals looking to play a critical role in supporting our GTM teams by using their valuable experience in strategic planning and operational execution to achieve revenue targets for Infovista. As an operations manager, you will work closely with the executive and other senior leaders, assisting in the development and implementation of initiatives that drive efficiency and foster innovation.

The Operations Manager responsibilities will encompass conducting research, analysing data, and supporting key projects across various departments. You will have the opportunity to engage with cross-functional teams, offering insights and recommendations that align with Infovista Goals. This position is ideal for someone who thrives in a fast-paced environment and demonstrates a strong commitment to collaboration, problem-solving, and achieving results.

The ideal candidates will have an understanding of project management principles and the ability to drive projects from inception to completion in an efficient and effective manner.

The role demands a balance between technical acumen and exceptional leadership abilities, as you will mentor and guide team members while advocating for best practices in project management and operational excellence.

Responsibilities

• Managing daily operations and overall administrative duties, work with Infovista CRM (Salesforce.com)
• Produce transparent recurring, and one-time reports in SFDC and excel to support business units
• Manage the global sales operations team.
• Build dashboards for sales or managers to demonstrate results in a clear professional manor.
• Maintain databases, spreadsheets and other tools used in data analysis
• Work with sales leaders to understand sales report needs, for Forecast and Sales pipeline.
• Conduct research and analysis to support decision-making and strategic initiatives.
• Coordinate cross-functional projects and ensure timely execution of tasks and deadlines.
• Manage communications on behalf of the leadership, including preparing reports and presentations.
• Organize and facilitate meetings, including agenda preparation and follow-up on action items.
• Monitor industry trends and competitor activities to provide insights for strategic planning.
• Lead the planning and implementation of projects from initiation to closure.
• Develop comprehensive project plans, including timelines, milestones, and budgets, to guide project delivery.
• Monitor project progress and performance, addressing any issues or risks in a timely manner.
• Facilitate regular status meetings with stakeholders to communicate updates and gather feedback.

Requirements

• Bachelor’s degree in Business Administration or Computer science, Management, or a related field.
• Minimum of 8 year of relevant experience in a corporate or startup environment.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent written and verbal communication abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and collaboration tools.
• Demonstrated ability to work collaboratively in team environments and independently manage workloads.
• Ability to handle sensitive information with confidentiality and professionalism.
• Minimum of 3 years of management experience preferably in the software industry.
• Proven track record of successfully managing large-scale projects.
• Strong analytical and problem-solving skills, with attention to detail.
• Exceptional communication and interpersonal skills to facilitate collaboration across teams and departments.

Why Infovista? Day after day, Infovista strengthens its position of global market leader in 5G and next-generation networks, focused on the growing network lifecycle automation requirements of our CSP and large enterprise customers. As part of our commitment to Infovista Employees we strive to create an environment offering

• Flexible workplaces- adaptable work schedules, workspaces & locations
• Inclusive culture- everyone’s voice matter.
• Sustainability- environmental, social & governance programs (ESG Group)
• Innovative Environment- shape the future of next gen networks.

The Infovista Values define our philosophy to serve employees, customers, and the broader community:

• Transparency- We operate faster, perform better and learn more when we are transparent with others. We create an inclusive culture where we demand, deliver and expect transparency
• Integrity- We will make Infovista an unstoppable force who act with integrity in everything we do
• Care- I care for my teammates, my customers and the communities I work in
• STRONGER TOGETHER- I know this is possible because as a team we are stronger together than any adversity we have or will face.
• Innovation- I strive to foster innovation by continuously seeking novel solutions that challenge the status quo and advance our company’s mission

“At Infovista security is at our core. Working with industries like CSPs, Telecom, Finance, and Government, we prioritize data protection. All employees complete mandatory IT security training and receive ongoing updates to stay ahead of cyber threats. Join us and help safeguard what matters”