Team – Risk Intelligence & Ops MIWorking Pattern – Hybrid – 2 days per week in either of our London or Bournemouth Vitality Offices. Full time hours.We are happy to discuss flexible working!Top 3 skills needed for this role:Advanced Healthcare Analytics ExpertiseLeadership & Stakeholder InfluenceClinical Risk, Claims Fund, or Healthcare Performance KnowledgeWhat this role is all about:The Head of Healthcare Analytics plays a critical role in strengthening Vitality’s healthcare analytics capability and ensuring we have trusted, high‑quality insight to support effective claims fund management, clinical risk oversight and service improvement. You will set the direction for healthcare analytics projects, lead a small high‑performing team, and support how clinical data is used across the organisation to drive definite, evidence‑based decision‑making.This role is central to turning complex clinical and claims data into clear, actionable insight that supports value‑based care, sustainable claims fund performance and strong member outcomes. You will work closely with stakeholders to embed insight into operational, clinical, commercial and strategic decisions, ensuring analytics remain relevant, trusted and impactful.We welcome applications from healthcare analytics professionals who are looking to grow, develop, and take the next step in their career journey.Key ActionsLead the delivery of healthcare and claims analytics across:Claims fund performance and utilisationClinical and population risk adjustmentLong‑term trend analysisProvider benchmarking and performance monitoringEvidence‑based optimisation of care pathwaysSupport effective claims fund management by:Monitoring trends, cost pressures and utilisation patternsDeveloping clear, evidence‑based insight balancing cost, quality and member experienceIdentifying opportunities to improve value through optimisation, interventions and reimbursement designEnsuring analytics are accurate, transparent and trusted at all levels including senior and Board levelDeliver high‑quality analysis to support strategic, clinical and commercial decision‑makingApply advanced analytics to identify fraud risk indicators and unusual claims patterns, supporting prevention and assurance activityLead complex analytical projects from scoping to delivery, ensuring strong cross‑functional engagement and clear prioritisationBuild and maintain strong stakeholder relationships, developing deep understanding of clinical, operational, pricing and actuarial environmentsOversee the development and automation of MI, dashboards, analytical tools and models including reimbursement frameworks, consultant profiling and provider performance assetsBuild and develop a high‑performing clinical analytics team, ensuring capability across advanced analytics, SQL, automation and machine learningEnsure accuracy, governance and integrity across all healthcare analytics, maintaining regulatory compliance and organisational confidenceWhat do you need to thrive?Experience in UK healthcare insurance, public health, health analytics, or another complex, regulated environmentStrong analytical judgement with the ability to translate complexity into clear insightProven leadership experience, including coaching and developing analytical teamsConfidence engaging stakeholders and influencing decision‑makingAbility to lead through collaboration, set direction and deliver through othersExperience producing high‑quality analytical outputs in a fast‑paced environmentTechnical capability across advanced analytics, modelling and data toolingSo, what’s in it for you?Bonus Schemes – A bonus that regularly rewards you for your performanceA pension of up to 12%- We will match your contributions up to 6% of your salaryOur award-winning Vitality health insurance – With its own set of rewards and benefitsLife Assurance – Four times annual salaryThese are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!If you are successful in your application and join us at Vitality, this is our promise to you, we will:Help you to be the healthiest you’ve ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
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