Head of Education Solutions Full Time

Department: Education and Standards

Employment Type: Permanent – Full Time

Location: London, Portland Place

Reporting To: Melaine Coward

Compensation: £67,087 – £80,150 / year

Description

About the team and what we do

Within Education, our primary function is to ensure that education programmes across the UK consistently prepare professionals to deliver safe, effective, and kind care. We do this by setting clear standards, approving education programmes, and providing ongoing quality assurance and monitoring to uphold public protection.

Your role and impact

As Head of Education Solutions, you will provide strategic leadership and accountability for the digital systems, data, and management information that underpin education regulation across the NMC.

You will ensure that education standards, approval processes, and quality assurance and monitoring activity are enabled through robust, user‑centred digital systems, high‑quality data, and a clear end‑to‑end operating model. Acting as a key horizontal link across Education and Standards functions, you will translate regulatory and operational needs into effective digital products, meaningful data insight, and sustainable service design.

While this role does not carry professional or statutory decision‑making authority, it is critical in ensuring that professional judgement and regulatory decisions are consistently supported by reliable systems, trusted data, and proportionate, auditable operating models. Your work will directly influence how effectively education regulation is delivered and experienced by internal teams and external stakeholders.

What You’ll Bring

To succeed in this role, you will bring:

• Significant experience leading digital systems, data, or service design within a complex, regulated, or public‑sector environment
• A strong understanding of how data, systems, and operating models support effective regulation, assurance, or compliance activities
• Proven ability to translate strategic, regulatory, or operational requirements into user‑centred digital solutions and data-driven insight
• Experience providing senior‑level leadership and working collaboratively across multidisciplinary teams, including policy, operations, digital, and data professionals
• A clear focus on quality, governance, and auditability, ensuring systems and processes are robust, proportionate, and sustainable
• Strong stakeholder management skills, with the ability to influence, negotiate, and communicate complex information clearly and confidently
• A commitment to continuous improvement, inclusion, and delivering services that support fairness, transparency, and public protection

Salary Details

Edinburgh – £67,087- £74,541

Please note that this role requires you to review and work with sensitive and distressing material relating to fitness to practice cases and you will be given the appropriate support to deal with this material.

Benefits

• 30 days annual leave
• Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
• Life Insurance – 4 x current salary
• Hybrid working
• Enhanced Maternity and Paternity Leave
• 24 Hours Employee Assistance Programme
• Cycle to Work Scheme
• Perkbox membership
• Subsidised restaurant in our Portland Place office
• Season ticket loans

Additional Information

The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.

Hybrid Working Policy

We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.

Our Pay Policy

It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.

For our internal colleagues, you will be paid in accordance to our internal pay policy.

Reasonable adjustments

We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.

Screening and vetting

All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.