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We are seeking a friendly and motivated Front of House / Member Associate to join our team in Belfast, Northern Ireland. In this role, you will be the welcoming face of our facility, providing exceptional customer service to members and visitors alike.
Key Responsibilities Include
- Greeting members with a warm and professional attitude, ensuring a positive first impression
- Assisting members with check-in, membership queries, and facility usage
- Maintaining cleanliness and organization of the reception area and common spaces
- Providing information about services, programs, and events offered
- Supporting team members to ensure smooth daily operations
- Handling member feedback and resolving concerns promptly and courteously
Skills required include excellent communication, a friendly demeanor, strong organizational skills, and the ability to multitask in a fast-paced environment. A proactive approach and team spirit are essential.
Benefits include competitive pay, staff discounts, ongoing training opportunities, a supportive work environment, and the chance to be part of a dynamic team dedicated to member satisfaction and community engagement.
