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We are seeking a proactive and dynamic Floor Manager to oversee daily operations at our Kensington location in London. In this role, you will be responsible for ensuring exceptional customer service, maintaining high standards of cleanliness and presentation, and managing a team of staff to deliver a seamless experience.
Key Responsibilities Include
- Supervising and motivating team members to achieve sales and service targets
- Providing excellent customer care and resolving any issues promptly
- Ensuring compliance with health and safety regulations
- Managing stock levels, merchandising, and store cleanliness
- Supporting recruitment, training, and development of team members
- Monitoring sales performance and implementing strategies to meet business objectives
The ideal candidate will possess strong leadership skills, excellent communication, and the ability to work under pressure. A keen eye for detail, a customer-focused attitude, and adaptability are essential. Benefits include competitive salary, staff discounts, ongoing training, and opportunities for career advancement.
