Floating Support Worker Full Time NEW

A Full-time Housing Floating Support Worker to join our Floating Support team, Lighthouse Project, in Newport. You will predominantly work office hours although flexibility is required to meet the needs of our customers.

Overview

About the role

Please note that this role does not involve any aspect of care or personal care.

This is a Floating Support Worker role based in Newport. You will provide housing-related support to individuals aged 18 and over who are either struggling to maintain their tenancy, are at risk of homelessness, or are currently experiencing homelessness. Our customers may require support for a variety of reasons, including general homelessness, downsizing or upsizing, moving from temporary accommodation into their own home, transitioning to adapted properties, or other housing-related needs.

You will work with individuals from a variety of backgrounds, providing tailored support to help them overcome challenges and achieve their goals.

The service is person-centred, needs-led, and focused on empowering individuals. You will support people to address a range of issues depending on their housing situation.

General Duties

• Supporting individuals to access housing options
• Providing resettlement support, including setting up tenancies, arranging utilities, and registering with health services
• Completing grant applications
• Completing referral forms
• Supporting individuals to maximise their income, ensure appropriate benefits are in place, and receive support with debt management, budgeting, and setting up sustainable repayment arrangements.
• Liaising with landlords
• Working closely with other agencies and professionals to ensure customers’ support needs are met
• Completing administrative tasks, including risk assessments, needs assessments, and support plans
• Monitoring customer outcomes in line with Housing Support Grant requirements

Skills And Experience Needed

• Relevant work experience and knowledge of issues relating to vulnerable people
• Passion and enthusiasm for supporting people to live as independently as possible
• Strong initiative and the ability to work independently as well as part of a team
• Ability to manage challenging and conflicting situations
• Understanding of homelessness processes and the ability to signpost and support those experiencing housing issues
• A full driving licence and access to a car

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Pay and Pensions

• Salary £25,877.80 FTE
• Pension Choices:
• Defined Contribution (DC) Scheme with matched contributions up to 10%. Or,
• Defined Benefit (DB) 1/80th of final salary for every year of service.
• 3 x Life Cover linked to pension membership
• Saving scheme with competitive interest rate
• Give As You Earn scheme for tax efficient charity donations
• From 1st April 2026 the option to be either weekly or monthly paid.

Time off and Flexibility

• 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 years service or cash equivalent of 1 days’ annual leave.
• Maternity & Adoption Leave: 20 weeks
• Paternity Leave: 3 weeks

Wellbeing

• Sick Pay, rising with length of service up to 6 months full pay after 4 years.
• Eyecare: Up to £100 reimbursement towards eye tests and glasses.
• Free counselling, coaching, wellbeing team, and OH service to all colleagues
• Annual Health Check
• Health Cash Plan

Getting Around

• Mileage paid at 45p plus 5P per passenger per mile
• Cycle to Work Scheme

Personal Development

• Continuous professional training and development
• Leadership development programmes
• Professional memberships needed for your role are reimbursed
• Career coaching
• Support with funding and time for qualifications

Perks and Recognition

• Long Service Awards
• Blue Light Card Eligibility giving discounts at 15,000 brands.
• Colleague Discount platform

FREDIE

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact talent@codigroup.co.uk or 0300 373 5262

How do you apply?

If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.

Interviews as scheduled to take place on the 12th May 2026 at our head office in Newport.