The role plays a key part in supporting service delivery through the coordination of maintenance activities, management of service requests, and maintenance of compliance documentation, ensuring operational processes are delivered consistently within a structured and fast-paced environment.
Key Responsibilities
Coordinate service requests, work orders, and maintenance activities, ensuring accurate logging, tracking, and timely completion in line with service level requirements. Support the scheduling and coordination of contractors and service providers, ensuring access arrangements, permits, and documentation are in place prior to works commencing. Maintain accurate records of statutory compliance, maintenance activities, and service delivery documentation, ensuring audit readiness and data integrity at all times.
Provide administrative support to the facilities management team, including preparation of reports, documentation, and communication of service updates. Support financial processes, including raising purchase orders, tracking expenditure, and assisting with invoice management and reporting. Act as a central coordination point between operational teams, contractors, and stakeholders, ensuring clear communication and efficient service delivery.
Support mobilisation activities and site setup, ensuring that systems, documentation, and processes are established to support operational delivery from day one. Monitor service delivery activity and highlight issues, delays, or risks to the Facilities Manager, supporting timely resolution.
Required Skills And Experience
Experience working within administrative, coordination, or facilities support roles, ideally within a facilities management or service delivery environment. Strong organisational skills with the ability to manage multiple tasks, priorities, and service requests effectively within a fast-paced setting. Experience coordinating contractors, suppliers, and service activities to support operational delivery. Good attention to detail, with the ability to maintain accurate records and support compliance processes. Effective communication skills, with the ability to work collaboratively with operational teams and stakeholders.
Ability to work within structured processes while maintaining flexibility to respond to changing operational requirements.
Qualifications And Experience
Experience in a coordination, administrative, or facilities support role.
Strong IT skills, including Microsoft Office and service management or CAFM systems.
Experience supporting financial processes such as purchase orders, invoicing, and reporting desirable.
Strong organisational and time management capability.
Experience working within a fast-paced, service-led environment desirable.
Benefits
We’re proud to offer a great range of benefits including:
For More Information About ABM’s Benefits, Visit Our
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit .
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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