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Role Purpose
The Executive & Operations Assistant will provide high-level administrative and operational support to the Board, CEO and wider organisation. This role combines executive assistance with hands-on operational coordination, ensuring the smooth and efficient running of both leadership activities and day-to-day business functions.
Key Responsibilities
Executive Support
- Manage the CEO calendar and ad hoc requests from the wider SLT, scheduling meetings, appointments, and events
- Draft emails, reports and comms on behalf of the CEO, and as required the wider SLT
- Prepare agendas, papers, and presentations for meetings (internal and external)
- Take accurate minutes and track follow-up actions (Board/staff)
- Handle confidential correspondence and sensitive information with discretion
Operations & Business Support
- Support the day-to-day running of the organisation’s operations
- Coordinate internal processes and ensure tasks and projects progress on schedule
- Assist with implementation and improvement of operational systems and workflows
- Monitor key deadlines, priorities, and deliverables across the organisation
Commercial team support
- Provide administrative support to the commercial teams – including partnerships, programmes and workplace. To include CRM management, email management and supporting event administration.
Administrative & Systems Support
- Maintain CRM systems, databases, Sharepoint and internal documentation
- Support the planning and delivery of staff and Board events
- Support reporting processes and data management
- Assist with HR administration where required
- Support wider ABM teams, including membership, as required
Person Specification
Essential Skills & Experience
- Proven experience as an Executive Assistant, Operations Assistant, or similar role
- Strong organisational and project coordination skills
- Excellent written and verbal communication abilities
- Ability to manage multiple priorities and work independently
- Familiarity with CRM systems and operational tools
- High level of discretion and professionalism
- Proficiency in Microsoft Office and AI workplace tools
Desirable
- Experience in a membership organisation, professional body, or SME environment
- Interest in business mentoring, leadership, or professional development
Personal Attributes
- Proactive and highly organised
- Detail-oriented with strong follow-through
- Adaptable and comfortable working in a dynamic environment
- Strong interpersonal and relationship-building skills
- Solutions-focused with a positive, can-do attitude
Benefits
- Home based – with travel to London on average once a month
- £38,000 salary
- 25 days holiday, plus bank holidays and Christmas week office closure.
How to apply
- Two page CV and 250 word covering email to enquiries@theabm.org
- Deadline – Wednesday 6th May