Events and Weddings Sales Manager Full Time

Job Number 26047623

Job Category Sales & Marketing

Location Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, England, United Kingdom, SG12 0SDVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Job Summary

With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International the world’s largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so that our guests can travel brilliantly. Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning.

We are looking for an energetic, enthusiastic and creative Wedding and Events Sales Manager at Hanbury Manor Marriott Hotel and Country Club. The primary focus of the Wedding and Events Sales Manager is to convert Wedding business into Hanbury Manor Marriott Hotel and Country Club in line with strategy.

The position is responsible for driving wedding and event sales through managing client relationships. This role is a sales role, and responsible for sales/closing – working closely with the events team during the planning stage.

The Wedding Sales Manager will be independent, proactive, and have a passion for romance. They will assist in leading the day-to-day activities and projects relating to wedding sales and support with the timely resolution of critical issues and tasks.

As well as contributing towards the hotel’s topline budgets, they will achieve personal sales goals set.

ARE YOU ELIGIBLE TO WORK IN THE UK?

A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the Home Office website for more details.

CANDIDATE PROFILE

• Proven sales / client facing professional with a minimum 4 years’ experience in the hospitality industry
• Education to degree or equivalent
• Passionately driven towards individual and team revenue goals
• Strong leadership skills
• Positive attitude and commitment to delivering a high level of customer service
• Sets positive example across the teams
• Strong analytical skills to understand key business indicators and competitive trends
• Polished and professional communication skills – verbal and written
• Excellent standards of personal presentation
• Experience in a similar role with a proven track record

CORE WORK ACTIVITIES

Revenue Generating Proactive Activity

• Drive revenue by attracting and booking Weddings and Events
• Conduct site inspections with prospective couples and clients, showcasing the venue and tailoring packages to their needs
• Collaborate with the marketing team to develop and execute marketing campaigns to generate new enquiries
• Organize and attend wedding fayres and open days as required
• Stay updated on market trends, competitor activity and new developments in the events and wedding industry to identify new opportunities
• Develop relationships with all internal sales stakeholders to strengthen and expand customer base for sales opportunities.
• Create and implement strategic (SMART) action plans and update quarterly to report on progress.
• Lead and participate in Marriott demand generation and lead closing days, sales blitz weeks, and any other company led sales initiatives as appropriate. Support in motivating the sales teams to participate in these activities.
• Maximize the opportunities from company sales tools such as Marriott Rewards, MI Leads, and Marriott group and event promotions to seek and convert business.
• Take responsibility for event follow up and site inspections to support lead conversion. Ensure strong knowledge of event background, criteria for decision making, competition, and be able to share updates in preparation for weekly sales strategy meetings, business review meetings and any other occasion when asked for an update.
• Negotiate rates for new group and event business within the set parameters of the hotels’ overall strategies.

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Understand and maintain full and accurate knowledge of the competitive set, economic trends, supply and demand. Evolve sales strategy according to these market needs and trends.
• Ability to close the best opportunities for the location based on market conditions and location needs.
• Gain understanding of both location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns to offer better business solution.

Reporting on sales activity

• Complete a sale activity report detailing activities and financial results in line with company standards, goals and targets.
• Attend sales and marketing team meetings, sales strategy meetings and other meetings as required by the MP DOSM sharing updates and highlights
• Assists in financial reporting as required
• Complete any other reports or duties deemed necessary and reasonable requested by the MP DOSM or Executive Committees

Providing Exceptional Customer Service

• Support the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Ensure familiarization with all hotel operations and ensure effective communication between departments to ensure delivery of excellent guest service as appropriate.

What is in it for you?

You’ll be supported in and out of the workplace through:

• Competitive Salary + 27 days holiday including bank holidays increasing to a maximum of 35 days with each year of service
• Discount in our Cast Iron Grill restaurant/Vardons/Spa/Golf
• Quarterly bonus
• Length of service rewards
• Monthly/yearly recognition schemes
• Extensive training both internally and externally
• World-class career opportunities internationally within Marriott hotels tailored to your specific needs
• Heavily discounted room rates for you & friends and family
• Professional learning and development opportunities
• Complimentary meals on duty
• Complimentary dry cleaning – we want you to look smart and well-groomed at all times
• Complimentary use of Gym – because your well-being is important
• Annual parties, Christmas lunches, Summer BBQ’s and Easter celebrations
• Pension scheme
• Private Medical plan
• Cycle to work scheme
• Access to major high street discounts so you can treat your friends and family

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.