EU Data Operator Full Time

Grade: O

Contract Type: Secondment/FTC (12 Months), there will be elements of hybrid working in the future within this role once trained

Shift patterns: Monday to Friday, 12pm to 8pm

Location: Birmingham,

Think you know DHL? Think again! We’re not just about delivering parcels. DHL Supply Chain is the world’s leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We’re now looking for EU Data Operator!

✅A TYPICAL DAY MAY INVOLVE

• Dealing with internal teams such as EU Operations, UK Planning, EU tracking teams, MIS Data Team and Carrier Procurement
• Throughout the shift, dependent on the task, checking the relevant mailboxes to ensure all mails are dealt with, recorded on the appropriate tracking sheets & filed away.
• Chase any missing documents from either the Suppliers or the carriers in a timely fashion escalating as appropriate
• Ensure all shipments have all the customs documents they require before they attempt to cross
• Identify which Carriers are not complying to the required Brexit Process – attempting to resolve and/or escalating to the carrier or vendor management teams

✅this Role Would Suit People Who

• Customs Experience – desirable but not essential
• Administration Experience
• High level of attention to detail, able to analyse and verify complex data to ensure accurate information is released
• Ability to create and maintain a strong working relationship with Customer, Carriers and customer Suppliers
• Good knowledge of Microsoft packages such as Outlook, Word & Excel

✅WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅who We Are

We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we’re all about creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 23/03/2026 . Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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