Engineering Solutions & Services Engineer – Valves Full Time

Celeros Flow Technology, LLC For over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe.

Celeros Flow Technology is looking for individuals with a voice and a vision. We embrace change, diversity and promote new ways of looking at old ideas. We seek talented professionals to join our world-class team of innovators in a global, collaborative & multi-cultural environment, where you will be challenged, supported, and inspired to be extraordinary.

General Summary

The scope of the role will focus on driving Sales for valve services for our own and our competitor critical and severe service valve products.

Principle Duties And Responsibilities

This role could be referred to as a Sales and Service Engineer role. If you have experience in aftermarket valves service and repair sales and a strong technical aptitude, actively and looking for fresh leads and prospects with the ability to establish relationships at plant level based on trust and credibility, and as required undertake agree site workscopes this position offers you several compelling opportunities. You will:

• Creating demand for services (and products) by raising our profile with customers.
• Building and maintaining customer relationships
• Manage existing and identify new key accounts for additional and new service offerings and programme and participate in negotiations
• Interface with Customers and conduct on-site meetings including plant walk downs and understand requirements, to obtain order commitment and to resolve concerns / complaints.
• Collaborate with Regional Commercial Leaders and Product Manager, sharing information and business opportunities
• Understanding of the Copes Vulcan and M&J installed product base (and that of competitors) to proactively identify new service and target opportunities
• Identify and co-ordinate opportunities to secure customer maintenance contracts
• As required and agreed undertake site workscopes for the clients you have developed
• Prepare weekly and monthly sales reports (forecast, customer visit report, etc.) showing sales volume including potential sales, monitored against the budget, with action plans to address variations.
• Represent the Company in a professional manner aligned to the Celeros Flow Technology Values and ensure all activities comply with both legal and ethical standards.

Knowledge, Skills And Abilities

• A technical mindset with the ability to understand the needs of the customer.
• Thinks creatively and has in-depth engineering knowledge to solve problems and provide technical solutions, combined with relevant commercial experience to present client focused solutions
• Excellent account management skills combined with the ability to generate and develop new business opportunities.
• Displays exceptional attention to detail and accuracy, even when handling multiple demands and has a proven track record of meeting high performance standards
• Communicates effectively, effortlessly tailoring the approach to the audience and the level of technical competence
• Possesses the ability to prepare and deliver presentations and to train and transfer technical knowledge to internal and external stakeholders
• Is well organized, structured and methodical. Is self-motivated and works independently with little supervision
• Positively establishes relationships across multiple locations and copes well with working remotely from the team and other departments
• Is a team player: committed, reliable, responsible, flexible, helpful, supportive, active listener / communicator
• Extensive understanding of Celeros FT valve products and their applications and those of our competitors
• Fluent in both written and spoken English.
• Must be able to meet the security clearance requirements to access secure and controlled facilities in North America / Europe.

Education And Experience

• +10 years related experience and a minimum of 3 to 5 years in a similar role with a proven track record in engineering solution, service and repair selling ideally in the control valve industry and with technical product aptitude and the ability to develop subject matter expertise.
• Ideally having prior experience in a field service technician / engineer position and the ability and willingness to take on field service workscopes.
• A proven track record of successful sales hunting and developing new business in similar market/customer base for aftermarket services
• Ideally a bachelor’s degree in an Engineering discipline
• Experience in the oil & gas / power & energy / industrial market
• Strong knowledge Microsoft packages including Word, Excel, PowerPoint and Project.

You must have valid right to work in the UK and be able to meet the security requirements to access secure and controlled facilities in the UK and North America to apply for this role.

Benefits

• Competitive salary
• Opportunities to develop
• Bonus
• 33 days holiday (inclusive of bank holidays)
• Holiday buy and sell
• Pension
• Life Cover
• Employee Assistance Program
• Digital Benefits; Health, Wealth & Lifestyle

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required daily to stand, sit, walk, talk, hear, and see (specific close vision abilities are required to perform computer work)
• Required occasionally to stoop, kneel, crouch and crawl
• Required daily to use hands and fingers and arms to reach (to operate a computer and telephone)
• Required occasionally to lift and/or move objects that are light to moderate
• Required occasionally to travel (usually by air or road so may be required to sit for extended periods)

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work with moderate noise (i.e. business office with computers, phone, and printers, etc.)
• Ability to work in an open planned office / individual office
• Ability to sit at a computer terminal for extended periods
• Ability to sit in a car or on a plane for extended periods

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

CELEROS FLOW TECHNOLOGY VALUES

All Celeros divisions are committed to the effective use of the Celeros Values. It is important that all employees understand and utilize these values when performing the duties of his/her position.

INTEGRITY: We work safely and respect our employees, business partners & environment. We always lead by example.

SPEED: In our mission to bring mission-critical flow control equipment to the world, energy in our actions & urgency.

ACCOUNTABILITY: We stand behind our actions and deliver on our promises.

PARTNERSHIP: We collaborate across our teams & our customers to win together. We rely on each other to deliver the best outcome & celebrate successes.

EXCELLENCE: We are passionate about being the best at engineering, manufacturing & maintaining mission-critical equipment. We seek quality & community improvement in every interaction.

QUALITY

Quality encompasses all aspects of Celeros’ business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system. All employees have an obligation to identify and record any such nonconformity, and through designed channels, initiate and recommend solutions.

CELEROS Flow Technology is an equal opportunity employer.