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eCommerce Assistant
London (WC2N 4JS) – Hybrid
Full-time, Permanent
Up to £28,000 per annum
About the Role
This is an entry-level opportunity ideal for someone looking to start or build a career in eCommerce.
As our eCommerce Assistant, you’ll support the day-to-day running of our website, helping ensure product content is accurate, engaging and easy for customers to shop. You’ll work closely with the eCommerce Manager and wider team, gaining hands-on experience across product launches, site merchandising and digital trading.
This role involves working with a high volume of product data, so strong attention to detail and organisation will be key to your success.
What You’ll Be Doing
Product Content & Website Management
- Upload and maintain product listings across the website
- Enhance product content, including descriptions, imagery and attributes
- Ensure consistency and accuracy across all product categories
- Support product launches, promotions and site merchandising
Catalogue & Trading Support
- Assist with product updates, pricing changes and promotions
- Help manage product collections and categories
- Support product visibility and on-site merchandising
Reporting & Analysis
- Produce regular Excel reports (e.g. sales and performance)
- Support product go-live process and communicate updates
- Assist with ad hoc reporting
Website & Campaign Support
- Support homepage updates and campaign launches
- Carry out regular site checks to ensure everything is working smoothly
- Help identify and resolve any content or merchandising issues
About You
- Highly organised with strong attention to detail
- Comfortable using Excel (e.g. sorting/filtering, basic formulas such as SUM/IF)
- Interested in eCommerce, retail or digital marketing
- Able to manage multiple tasks and meet deadlines
- Strong communicator and team player
- Proactive and keen to learn
Desirable (but not essential):
- Experience using a CMS or eCommerce platform (e.g. Shopify, Magento)
About Us
T.M. Lewin is a heritage British menswear brand with a growing retail and online presence. You’ll be joining a small, collaborative digital team with the opportunity to learn and develop in a fast-paced environment.
Benefits
- Competitive salary
- Hybrid working (London WC2N office + home)
- 25 days holiday plus bank holidays
- Discretionary company bonus
- Staff discount on T.M. Lewin products
- Opportunity to learn and develop within a growing digital team
Agency Notice
We are not working with recruitment agencies on this role. Please do not forward CVs or candidate profiles. Any unsolicited submissions will not be accepted.