Digital Services Student Placement Full Time

Please note that this role is only open to current students of Leeds Beckett University for their placement year.

Leeds Beckett University is an exciting, modern university in one of the most vibrant student cities in the UK. Within the University there is a large, centralised IT department responsible for the provision and support of a wide array of technologies and services across two beautiful campuses with excellent facilities.

Responsibilities

Integral to the success of this is our Service Desk. This customer-facing team is the single point of contact for staff IT help and support and is the ‘front door’ to Digital Services, providing first-line support for the University’s IT and Audio-Visual systems.

The student placement role is highly varied, and you can expect to work with a wide range of devices including Windows and Apple devices, mobile devices, Raspberry PI’s, electronics and audio and video equipment.

The post holders will be responsible for the first and second-line support of a range of IT and AV technologies from end-user devices to lecture theatre support, offering face-to-face, telephone, and remote support with a focus on customer service and timely resolutions.

We are looking for driven individuals with a passion for technology who can demonstrate a range of good communication, customer service, and organisational skills. The ability to prioritise work and tasks and demonstrate attention to detail is integral to this role.

Qualifications And Requirements

You must have the right to work in the UK to apply for this vacancy.

Working at Leeds Beckett University

Working here means you’ll also have access to a wide range of benefits including our generous pension schemes, excellent holiday entitlements, flexible working, reduced study fees, subsidised fitness facilities, and a lot more.

We welcome applications from all individuals and particularly from black and minority ethnic candidates as members of these groups are currently under-represented at this level of post. All appointments will be based on merit.

Leeds Beckett University is a Disability Confident Employer. Disabled candidates who demonstrate all essential criteria within the Person Specification will be invited to an interview.