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Bristol, London, ManchesterJob SummaryThe Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity.We lead the Government Digital and Data function and champion the work of digital teams across government.We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.Join us for rewarding work that makes a difference across the UK. You’ll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need.Job DescriptionThe Digital Content Support will work within the GOV.UK Social and Video Team, which is responsible for creating content based on clear, accessible, and timely guidance on government services, rights, and responsibilities.GOV.UK social and video content translates complex information into practical advice, helping citizens navigate government services and products.GOV.UK social channels exist to ensure that authoritative information is not only published on the GOV.UK website, but also meets people where they are. It is part of the GOV.UK multichannel strategy and is an essential tool in helping millions of people every day.The Strategic Objectives Are To:Increase trust, awareness and advocacy around the GOV.UK brand and the services it offers Enhance public understanding of government services through guidance-led content Increase reach and engagement with audiences who may not regularly visit GOV.UK Use data to understand more about GOV.UK users and non-users.The Digital Content Support will be responsible for developing and creating digital content, including social media, videos and broader multimedia in support of projects as well as other administrative or executive tasks to support the team.The role includes responsibilities for reviewing and reporting on digital analytics, supporting colleagues working across user research and performance analysis and design.The Digital Content Support will also provide support to upload and publish content on social platforms.This position is advertised at 37 hours per week.The Digital Content Support will work within the GOV.UK Social and Video Team, which is responsible for creating content based on clear, accessible, and timely guidance on government services, rights, and responsibilities.GOV.UK social and video content translates complex information into practical advice, helping citizens navigate government services and products.GOV.UK social channels exist to ensure that authoritative information is not only published on the GOV.UK website, but also meets people where they are. It is part of the GOV.UK multichannel strategy and is an essential tool in helping millions of people every day.The Strategic Objectives Are To:Increase trust, awareness and advocacy around the GOV.UK brand and the services it offers Enhance public understanding of government services through guidance-led content Increase reach and engagement with audiences who may not regularly visit GOV.UK Use data to understand more about GOV.UK users and non-users.The Digital Content Support will be responsible for developing and creating digital content, including social media, videos and broader multimedia in support of projects as well as other administrative or executive tasks to support the team.The role includes responsibilities for reviewing and reporting on digital analytics, supporting colleagues working across user research and performance analysis and design.The Digital Content Support will also provide support to upload and publish content on social platforms.This position is advertised at 37 hours per week.Person specificationJob DescriptionThe Digital Content Support will be responsible for/assist with:Digital Content ProductionCreating digital and multimedia content.Working with teams to ensure content is fit for purpose and accessible on the intended digital channels and for the relevant target audiences.Supporting content shoots and production schedulesSourcing and contracting creatorsSocial mediaCreating social media content and sourcing relevant imagery to support the amplification and awareness of work and organisation activities.Presenting some video and audio content to appear on GOV.UK social channels.Ensure draft content is fit for purpose and consistent with GOV.UK brand pillars and strategic objectives.Data & AnalyticsHelp to review and capture digital analytics to support the teams’ understanding of measurement of effectiveness.Support the quantitative and qualitative analysis to report on the performance of digital content.Support the production and distribution of digital analytics reports, to inform teams on the performance of digital content relating to their projects.Essential CriteriaPerson specificationApplicants will need to demonstrate they have some experience in digital content creation and/or multimedia products. Applicants will also need to demonstrate proficiency with content creation tools and the ability to adapt their approach for different digital channels and target audiences Applicants will have some experience in social media content creation with skills in sourcing appropriate imagery. Applicants will understand the importance of brand consistency across digital outputs, tone of voice and brand guidelines.Applicants should have some understanding of digital and data analytics, and have some experience using digital analytics tools.The ideal applicant should know how to work collaboratively and independently and have strong organisational skills, enabling them to manage multiple projects simultaneously.This role requires attention to detail, high standards of accuracy and quality across all digital content. Good communication skills are required, enabling open and effective collaboration with diverse teams and stakeholders.Desirable CriteriaThe candidate will have some experience of working for a large brand or publisher, or a similar creative environment.BehavioursWe’ll assess you against these behaviours during the selection process:Making Effective DecisionsDelivering at PaceWorking TogetherAlongside your salary of £28,791, Department for Science, Innovation & Technology contributes £8,340 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.The Department for Science, Innovation and Technology offers a competitive mix of benefits including:A culture of flexible working, such as job sharing, homeworking and compressed hours.Automatic enrolment into the Civil Service Pension Scheme, with an employer contribution of 28.97%.A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.Access to a range of retail, travel and lifestyle employee discounts.Office attendanceThe Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period.Artificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.After submission of the first stage of your application you will be invited to complete a Civil Service Verbal Test. If you successfully pass the test, you will be invited to complete the final stage of the application.Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 06/05/2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.As part of the application process you will be asked to complete a CV and personal statement.Further details around what this will entail are listed on the application form.Please use your personal statement (in no more than 500 words) to demonstrate why you would be suitable for the role, giving examples of how your experience matches the requirements laid out in the job description.Applications will be sifted on CV and Personal Statement.In the event of a large number of applicants, applications will be sifted on the personal statement only.Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.The interview will consist of behaviour and strength-based questions.There will be maintenance for online tests on Sunday, 3rd May, 2026. This means you will be unable to access the online tests between 4pm and midnight. Your progress will be saved, and you will be able to continue once the tests are available again.Sift and interview datesSift and interview dates to be confirmed.Further InformationReasonable AdjustmentWe are proud to be a disability confident leader and we welcome applications from disabled candidates and candidates with long-term conditions.Information about the Disability Confident Scheme (DCS) and some examples of adjustments that we offer to disabled candidates and candidates with long-term health conditions during our recruitment process can be found in our DSIT Candidate Guidance. A DSIT Plain Text Version of the guidance is also available.We encourage candidates to discuss their adjustment needs by emailing the job contact which can be found under the contact point for applicants section.If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.If successful and transferring from another Government Department a criminal record check may be carried out.New entrants are expected to join on the minimum of the pay band.A location based reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.Candidates who meet the minimum benchmark may be placed on a Reserve List for consideration for similar roles, including those at a lower grade. Candidates who narrowly miss the benchmark and are not placed on the Reserve List may still be considered for an offer in a similar role at a lower grade.Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.Any move to the Department for Science, Innovation and Technology from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).DSIT cannot offer Visa sponsorship to candidates through this campaign.DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.For further information on National Security Vetting please visit the Demystifying Vetting website.FeedbackFeedback will only be provided if you attend an interview or assessment.This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.SecuritySuccessful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis Job Is Broadly Open To The Following Groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob Contact :Name : Simon BinnsEmail : simon.binns@dsit.gov.ukRecruitment teamEmail : dsitresourcing.grs@cabinetoffice.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance DSITrecruitment.grs@cabinetoffice.gov.uk . If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints.
