Destination Associates – CCC Full Time

Salary: £12.60 per hour (£13.45 from 01/04/26)

Closing Date: 04/05/2026

Department: Destinations

Location: Fort Augustus

Hours Per Week: Various

Where to find us

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Job Description

Scottish Canals is looking for Destination Associates at the Caledonian Canal Centre & Laggan Kiosks & Bothies!

We are looking for passionate, enthusiastic, and motivated individuals to join our team and work with us over our Spring to Autumn 2026 season.

If you’re interested in tourism, travel, international visitors and food & drink, then this could be the perfect job for you.

From welcoming thousands of UK and international visitors, to supplying information and serving customers, our Destination Assistants enjoy a wide range of fun and exciting responsibilities.

You will assist customers with purchases, keep our attraction looking its best and help to ensure our visitors have a 5-star trip to remember. This role will involve customer service, cash handling and the preparation of food and drink. Full uniform and training will be provided.

Key Duties Include

• Preparing and serving hot and cold drinks such as tea, coffee and speciality beverages.
• Cleaning and sanitising work areas, utensils and equipment.
• Describing menu items and suggesting products to customers.
• Serving customers and taking orders and communicating with the kitchen.
• Welcome, engage and inform our customers to exceed expectations.
• Description and selling of our products and services.
• Receiving, pricing, and distributing stock supplies.
• Receiving and processing customer payments.
• Cleaning and tidying public areas.
• Stock movement and replenishment.
• Assisting in other departments of the business when requested.

To Be Successful You Will Have

• Excellent interpersonal skills and communication skills
• A real enjoyment for dealing and helping the public
• A confident, friendly, welcoming, helpful, engaging nature
• The ability to deliver a professional service to customers
• The drive to work across various disciplines (gift shop, tourism, café, events, etc.)
• Good time management and organisational skills
• The ability to work well under pressure
• A sense of own initiative with the ability to work effectively as part of a team
• A flexible approach to the role and willingness to learn

Previous experience in a similar role is welcomed, but not essential.

This role attracts a salary of £12.60 per hour changing to £13.45 from 1 April 2026. You will work on a rota which may include weekends and bank holidays.

Take a look around the company https://www.scottishcanals.co.uk/corporate/join-our-team/

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