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We are seeking a proactive and detail-oriented Deputy Ticketing & Sales Manager to join our dynamic team in Manchester, England. In this role, you will assist in overseeing all aspects of ticketing operations and sales processes to ensure a seamless experience for our customers.
Key Responsibilities
- Support the management of ticketing systems, ensuring accurate and efficient processing of sales and reservations.
- Assist in developing sales strategies to maximize revenue and attendance.
- Coordinate with marketing and event teams to promote ticket sales and special offers.
- Monitor daily sales activity, generate reports, and analyze data for performance improvements.
- Provide excellent customer service by handling inquiries, resolving issues, and managing complaints effectively.
- Train and supervise junior staff, ensuring adherence to operational standards and procedures.
- Assist in inventory management and reconciliation of ticket stock.
Skills & Attributes
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Proficiency with ticketing software and sales platforms.
- Problem-solving mindset with attention to detail.
- Ability to work collaboratively in a fast-paced environment.
Benefits
- Competitive salary package.
- Opportunities for professional development and career progression.
- Engaging work environment with a supportive team.
- Discounts on events and tickets.
- Flexible working arrangements.
