Dental Clinic Coordinator Full Time NEW

CLINIC COORDINATOR – WEST END GLASGOW

Buttercup Dental is looking for a Clinic Coordinator to join our growing team in the West End of Glasgow.

Please email your CV and cover letter to [email protected] to apply.

ABOUT US

At Buttercup Dental, we’re building a practice that feels different, for both our patients and our team.

We are a modern, patient-focused dental clinic combining high-quality clinical care with a warm, welcoming environment. Based in the heart of Glasgow’s West End, we pride ourselves on delivering an exceptional experience from the moment a patient walks through the door.

We’re a close-knit, supportive team that values professionalism, positivity, and attention to detail. Dentistry can be fast-paced, so we’ve created a workplace that is organised, collaborative, and genuinely enjoyable to be part of.

THE ROLE

This is a key position within the practice, supporting the day-to-day running of the clinic and ensuring everything flows smoothly behind the scenes and at the front desk.

You’ll be the link between patients, clinicians, and the wider team, helping deliver a seamless, high-quality patient journey.

There is also scope for Treatment Coordinator (TCO) responsibilities for the right candidate.

KEY RESPONSIBILITIES

* Oversee the daily workflow of the reception and front-of-house

* Manage appointment scheduling to maximise efficiency and minimise gaps

* Ensure patient records are accurate, up-to-date, and compliant

* Act as the first point of contact for patient enquiries (in person, phone, email)

* Support patients through their journey, including treatment discussions and follow-ups

* Coordinate clinician diaries across NHS and private services

* Monitor cancellations, FTAs, and chair utilisation

* Ensure recalls, reminders, and communications are sent on time

* Support the clinical team with administrative tasks

* Maintain a high standard of patient care and experience at all times

* Assist with treatment planning coordination and consent processes

ESSENTIAL REQUIREMENTS

* Previous experience in a dental practice (reception, nursing, or management)

* Valid GDC registration – occasionally you may be required in surgery

* Strong understanding of dental workflows and terminology

* Confident using dental software systems (we use SFD, training can be provided)

* Excellent organisational and time-management skills

* Strong communication skills and a professional, friendly manner

* Comfortable discussing treatment plans and costs with patients

* Proactive, reliable, and detail-focused

DESIRABLE (BUT NOT ESSENTIAL)

* Experience as a Treatment Coordinator

* Background in private or cosmetic dentistry

* Interest in patient experience, marketing, or social media

WHAT WE OFFER

* Competitive salary based on experience

* Supportive, team-focused working environment

* Opportunities for development and progression

* A well-structured, organised practice setting

If you take pride in organisation, enjoy working with people, and want to play a key role in a high-quality dental practice, we’d love to hear from you. Contact us at [email protected]

Job Type: Full-time

Pay: £26,500.00-£28,000.00 per year

Benefits:

• Employee discount
• Free parking

Work Location: In person