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We are seeking an experienced Data & Insight Manager to step into a hands-on role supporting fundraising and marketing activity during a period of transition.This is an operational role for someone confident owning CRM systems, supporter data and reporting from day one, ensuring continuity while identifying opportunities to improve fundraising performance and supporter experience. Client Details Our client is a UK-based health charity with a strong focus on impact, research and supporter engagement. They work in a collaborative, mission-driven environment where data plays a key role in fundraising and strategic decision-making. Description Own and manage the organisation’s CRM (Donorfy), ensuring stability, effective use and integration with platforms including Xero, JustGiving, Eventbrite and RaiselyAnalyse fundraising and campaign data to deliver clear insight, reporting and performance dashboardsSupport audience segmentation, targeting and campaign optimisation using CRM and analytics toolsMaintain high standards of data quality, governance and GDPR complianceBuild, maintain and improve automated CRM processes, email journeys, templates and workflowsManage online and offline forms and associated data processesEnsure accurate reconciliation of fundraising and finance data in partnership with finance colleaguesOversee supporter enquiries, donation processing, thanking and data loggingLine manage and support the Fundraising AdministratorSupport teams with data selections, reporting and planned communicationsProvide operational data support for events and fundraising activity as required Profile Essential: Strong, hands-on experience managing a CRM system (Donorfy experience highly desirable)Proven ability to use data and insight to improve fundraising or supporter engagementExcellent analytical and reporting skillsConfident owning data processes, integrations and automationStrong communication and stakeholder management skillsComfortable working at pace in a small, collaborative team Desirable: Experience in fundraising, marketing or the not-for-profit sectorExperience managing or supporting junior team members Job Offer Day rate: £300-£350 per day – Inside IR35 (depending on experience)Circa 3 month contractHybrid working – 3 days per week in the officeOpportunity to make an immediate impact in a purpose-driven organisation
