DA Refuge Manager (Female Applicants Only)Leicester -30,868 per annum Monday – Friday | 9am – 5pm Permanent | 37.5 Hours Per WeekAre you an experienced leader within Domestic Abuse, Refuge, IDVA or Supported Accommodation services? Do you have a passion for supporting BAME women and children affected by domestic abuse and crisis?We are recruiting for a DA Refuge Manager to lead a specialist refuge service in Leicester supporting women from Black, Asian, Minority Ethnic (BAME) and refugee communities.This is an opportunity to join a highly respected women”s organisation providing culturally sensitive support, emergency accommodation and community-based services to women and children fleeing abuse and violence.About the RoleYou will oversee the day-to-day management of a Leicester refuge service consisting of 4 houses with 18 bed spaces, managing a team of approximately 3-4 staff members across full-time and part-time services whilst overseeing the IDVA provision.The service supports both single women and women with children and works closely with immigration solicitors, housing providers and community agencies to provide holistic support.You will be responsible for:Managing refuge staff and operational deliverySafeguarding and complex case managementSupporting women affected by domestic abuse and traumaManaging rotas, compliance and reportingSenior on-call responsibilitiesWorking closely with external agencies and community organisationsSupporting culturally sensitive and trauma-informed servicesWhat We”re Looking ForPrevious management experience within Domestic Abuse, Refuge, Supported Housing or Safeguarding servicesStrong safeguarding and risk assessment knowledgeExperience supporting BAME communitiesSenior on-call experienceManagerial qualification essentialStrong leadership and communication skillsAbility to manage complex and emotionally demanding situationsEssential RequirementApplicants must speak English plus at least 1 community/BAME language due to the needs of the service users and the culturally sensitive support provided.Benefits28 days annual leaveClinical supervision and wellbeing supportSupportive and specialist environmentOngoing training and developmentOpportunity to genuinely change lives within the communityImportant InformationThis role is open to female applicants only under the Equality Act 2010 Schedule 9 Part 1 due to the nature of the service and the vulnerable women supported within the refuge environment.If you are passionate about empowering women, leading high-quality services and making a real impact within BAME communities, we would love to hear from you.
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