Credit Controller UK Full Time NEW

📢 We’re hiring: Credit Controller (UK)

📍 Glasgow | Finance Operations | 37.5 hours

We’re looking for an experienced Credit Controller to join our UK Credit Control team in Glasgow. This role is responsible for managing a portfolio of client accounts, driving timely invoice payment, and delivering a best‑in‑class customer experience.

You’ll play a key role in cash collection, dispute resolution, and stakeholder collaboration—working closely with regional partners and internal teams to resolve challenges and improve processes.

About us

SThree is the global STEM workforce consultancy, fusing ambition, expertise and technology. We advise businesses, build expert teams and deliver project solutions, to outpace tomorrow, together.

We’ve been in STEM for more than 39 years– a global team with local expertise across specialist sectors in Engineering, Life Sciences and Technology.

We aspire to be the game-changers in STEM. We are all in, we build partnerships, we think big, and we do the right thing. We bring skilled people together, whatever the speed, scale and scope of the ambitions, to build the future.

What you’ll be doing

• Managing a portfolio of client accounts to ensure prompt invoice payment
• Driving collections activity using all communication channels, with a strong focus on telephone contact
• Building effective relationships with internal and external stakeholders to resolve queries and secure payment
• Delivering agreed monthly debt, cash collection, and DSO targets
• Producing monthly customer statements
• Working closely with Sales Ledger, Placement Support, and Billing to ensure accurate customer records (including payment allocation, credit notes, and master data)
• Identifying accounts for escalation to Legal or Trade Debt partners where appropriate
• Maintaining accurate records
• Ensuring compliance with financial controls and SThree processes

What we’re looking for

• Strong credit control / collections experience
• Strong understanding of Order‑to‑Cash (O2C) processes
• Working knowledge of credit risk principles
• Experience managing high‑volume ledgers
• Strong communication and presentation skills, with the confidence to influence and negotiate
• Analytical mindset with the ability to review data and make sound commercial decisions
• High proficiency in Microsoft Office, particularly Excel
• Self‑starter with strong attention to detail and organisational skills

What’s in it for you

• Hybrid working options for flexibility.
• Bonus linked to company and personal performance.
• 28 days holiday plus public holidays, with an annual leave purchase scheme.
• Private healthcare, discounted dental insurance, and health cashback scheme.
• Paid volunteering days and caregiver leave.
• Access to retail discounts and our company share scheme.

What we stand for

We’re committed to ensuring that every colleague, candidate, and member of our community experiences fair, equitable, and respectful treatment. We strive to create an environment where everyone belongs, feels valued, and is supported to thrive. If you require any assistance or reasonable adjustments during the application process, please let us know. We’re here to help.