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Job Location: Woolpit
Additional Location Information:
Salary: From £26,265 (to be pro rata’d)
Contract type: Permanent
Posting End Date: 30/04/2026
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for Credit Control Administrator who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.
This is a part time role offering 18.75 hours per week spread over 5 days
Purpose of this role
The Credit Control Administrator provides essential support to the finance and credit control function by managing incoming customer communication and ensuring that payments received are accurately allocated within the company’s accounting system. The role helps maintain an up‑to‑date, accurate debtor ledger and contributes to strong customer account management.
Your Key Responsibilities Are
Monitor and manage emails received into the credit control shared inbox.
Allocate incoming queries and documentation to the correct credit controllers.
Prioritise urgent requests, payment confirmations, and customer queries to ensure timely handling.
Maintain a tidy, well‑organised shared mailbox structure (folders, categorisation, routing rules).
Accurately allocate customer payments received in the accounting software (D365).
Ensure all cash receipts are posted in a timely manner to support up‑to‑date debtor reporting.
Liaising with Credit Controllers to distribute Dunning letters to customers.
Maintenance of the Land Planning Delay log.
Any other ad hoc administration required by the Credit Control Manager.
Experience/Knowledge
Sound working knowledge of MS products.
Abilities/Skills
Good organisational skills with the ability to manage a busy shared inbox.
Strong communication skills, both written and verbal.
Strong time‑management skills and ability to prioritise workload.
Desirable
Construction or Utilities sector experience.
Understanding of basic accounting principles.
What Can You Expect From Us
Cost of living annual pay review.
Company pension contributions up to 10% if employees contribute 5%.
33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
Enhanced maternity, paternity and adoption pay.
To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).
Hybrid working for eligible roles.
Development opportunities to reach your career aspirations.
BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.
Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.
Please note we reserve the right to close the role early. Therefore, if you’re interested in this role, we encourage you to apply as soon as possible.
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