Conference Support Officer Full Time NEW

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

Join us at Coventry City Council on our remarkable journey to shape a brighter future for the city’s children, young people and families! As an ‘Outstanding’ Local Authority, we strive for excellence and place children and young people at the heart of our practice. We’re seeking individuals who are enthusiastic, flexible, and eager to develop their skills.

In our Professional Support Service, you’ll play a vital role, supporting Children’s Services on an administrative basis. You’ll contribute significantly to Children’s Services, ensuring positive outcomes for vulnerable children and families. Join our passionate and dedicated team, and together, let’s make a meaningful impact on the lives of Coventry’s children!

What is the job role?

We are a team that works with colleagues and professional agencies to support Child Protection Conferences and Adults Safeguarding Meetings.

This role will be based within the Professional Support Service Quality Assurance Team and will support a range of complex meetings such as Child Protection Conferences, Position of Trust and Adults Safeguarding meetings, ensuring a smooth and efficient process in preparation for, during and after the meetings, producing comprehensive electronic outcomes and minutes from said conferences in accordance with the legislative requirements and ensuring a positive and professional experience for children and families.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are looking for someone who:

• Is a self-starter
• Is a team player
• Is a good communicator
• Has strong organisational and time management skills
• Thrives in a busy and diverse environment
• Able to problem solve
• An excellent listener, has great attention to detail, along with excellent written and verbal communication skills
• Good listening skills
• Able to use their own initiative

In return, you will be offered:

• A welcoming and supportive working environment
• Access to a range of career development and training opportunities

A flexible family-friendly working culture

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme – As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you’ll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled ‘Coventry City Council Application Process’.

We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect who you are!

Interview date: week commencing 13th July 2026

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package – to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council

Attached documents

• Coventry City Council Application Process.pdf
• Conference Support Officer – JD&PS.pdf