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At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply – you could be just who we’re looking for! Of course, experience and track record are important, but we’re more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise we’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
Touchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially.
More About The Team
We are looking to hire a Compliance Coordinator on a permanent basis. Reporting to the Compliance Manager this is a great opportunity to join a growing area of the business.
As a Compliance Coordinator, you’ll ensure all required compliance documentation is maintained on Touchstone’s property management platforms, providing a highly responsive and efficient service, in accordance with client requirements and company policies.
On a daily basis, you will work with the Compliance Manager and client to develop and maintain a high level of performance. You will utilise tools and management platforms provided by the company to maximise operational efficiency.
The working hours for this role are Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm. This role is 5 days a week on site.
At Places for People, we prioritise our dedication to safer recruitment. Therefore, a Basic DBS check is mandatory for this position.
For more information please download our job profile available on our website.
More About You
Compliance experience is preferred for this role however it is not essential as training will be provided. The ideal applicant will have a background in customer service, be comfortable using various IT packages and have a track record of working with various stakeholders.
Experience / Skills:
- Customer Service Experience,
- Experience analysing and reviewing data,
- A proven track record of dealing with stakeholders ideally contractors or maintenance staff,
- Knowledge of IT packages such as MS Word and Excel,
- Excellent communication skills – written and verbal.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.
What’s next?
If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.
We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We’re happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you’re looking for support with your application, please contact our skills and employment team on
Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.
If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.
We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can’t promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
If you are a recruitment agency please note we operate a PSL and do not take cold calls
Safeguarding
At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities
Armed Forces – We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.
Disability Confident – We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.
Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.
