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About the Role
We’re seeking a Community Programme Facilitator and Volunteer Coordinator to deliver and coordinate welcoming, practical and engaging sessions across our community programmes. This is a hands-on role focused on bringing people together through nature-based activities, workshops and volunteer sessions. You will support participants of different ages, backgrounds and abilities to build confidence, develop skills and connect with nature.
Alongside facilitation, you will take responsibility for the planning, coordination and communication of assigned sessions. This includes preparing activities, responding to volunteer and participants enquiries, communicating key information, and making sure sessions are safe, inclusive, well-organised and run smoothly.
This role would suit someone who is confident leading groups, enjoys working outdoors, and can combine practical delivery with the coordination needed to create a positive participant experience. As part of a small team, you will need to work with autonomy, take ownership of your sessions, and adapt your approach to meet the needs of participants and volunteers.
Role Details
Start Date: 15th June 2026 ideally
Location: Wandsworth, London. While the majority of hours will be delivered on site, some planning, coordination and communication tasks may be carried out remotely.
Working Pattern: This is an annualised-hours role, equivalent to 10 hours per week on average. The role is contracted at 520 paid hours per year, inclusive of statutory holiday entitlement. Hours will be scheduled flexibly across the year according to programme need, with higher delivery during spring, summer and autumn, and reduced hours during quieter winter periods.
Contract Type: Part-time employee contract, annualised hours. This role is fixed-term to 31 October 2027, with the intention to extend subject to funding.
Salary: £28,000 FTE, pro-rata, based on 520 hours per year.
Key Responsibilities
Session Delivery and Facilitation
Delivery will typically include:
Tuesday afternoon Mindful Gardening sessions, weekly
Wednesday evening Paradise Together events, approximately every three weeks across spring and summer
Sunday morning Community Growing Volunteer Sessions / Sunday afternoon Paradise Nature Club events, approximately once per month across spring, summer and autumn
Additional sessions annually, within the scope of annualised hours, supporting programme growth and income generation (schedule agreed in advance)
Facilitate community programme sessions, both in collaboration with colleagues and, where appropriate, independently
Create a safe, inclusive and engaging environment for participants of all ages and abilities
Provide clear guidance, instruction and encouragement to participants, supporting a positive and collaborative group dynamic
Deliver accessible and engaging learning opportunities, adapting delivery to suit a range of audiences
Session Planning and Coordination
Work collaboratively with colleagues to plan sessions aligned with programme priorities, ensuring activities are purposeful, well-structured and inclusive
Ensure sessions are well prepared and resourced, including sourcing materials and arranging food where required
Coordinate session logistics, including publishing events on Eventbrite and sharing relevant information with the Head of Engagement to support promotion
Volunteer Coordination
Take responsibility for coordination of assigned sessions, including participant communication, preparation and follow-up using established communication channels
Act as a consistent and welcoming point of contact for volunteers, supporting relationship-building and ongoing engagement
Respond to volunteer enquiries and support communication across the programme
Ensure registers, reminders and basic monitoring and evaluation are completed for all sessions
Contribute to the development of clear volunteer progression pathways, supporting volunteers to build confidence, skills and involvement over time
Team Contribution and Programme Development
Prioritise health, safety and wellbeing, ensuring volunteers are safe, supported and informed
Follow and contribute to risk assessments and communicate relevant risks clearly to participants
Ensure compliance with safeguarding, health and safety, data protection and organisational policies
Support monitoring and evaluation, contributing to ongoing improvements in session delivery
Collaborate with the wider team to support programme development and organisational priorities
Person Specification
Experience working with community groups, volunteers, or diverse audiences in outdoor or garden contexts
Confident leading groups of mixed ages and abilities, providing clear guidance and encouragement
Practical knowledge of gardening, sustainability or nature-based practice, or strong enthusiasm and willingness to develop knowledge in these areas
Ability to plan and deliver structured workshops and activities focused on biodiversity, sustainable gardening or nature-related topics
Organised and confident using basic systems and tools (e.g. WhatsApp groups, Eventbrite, simple CRM systems) to support coordination and communication
Confident working collaboratively with colleagues to ensure consistency across programmes and strong communication
Warm, inclusive and community-minded, making volunteers feel welcome and supported
Flexible, adaptable and proactive, able to respond to the dynamic needs of busy sessions
Confident managing risk and ensuring the health, safety and wellbeing of all participants
