Communication & Admin Support Officer Full Time NEW

Title: Communication & Admin Support Officer

Reports to: Project Director

Location: South Wales / Hybrid

Hours: 24 per week (3 days a week)

Salary: £18,000 per annum (equivalent to £30,000 pro rata)

Start date: 1^st July 2026

Interview date: 22^nd May 2026, Cardiff

Job Purpose

The Mullany Fund (TMF) is an award-winning South Wales social mobility charity supporting young people aged 14-19 from disadvantaged communities to explore and progress into STEM higher education, apprenticeships and careers. We deliver an online STEM e-mentoring programme designed to widen access to opportunity and raise aspirations among young people who are currently underrepresented in STEM pathways. The candidate will assist in developing and expanding connections between disadvantaged young people, education providers and industry.

The Communication and Admin Support Officer role involves the day‑to‑day administration and communication of TMF’s e‑Mentoring programme. Coordinating communications with schools, mentors and mentees, supporting recruitment and continued engagement of programme participants. The role holder will deliver a consistent and coordinated marketing presence across social media platforms, engage meaningfully in national conversations on social mobility, education and STEM. Other admin duties will include the ongoing maintenance of the centralised database to ensure that contacts and organisational knowledge are stored effectively.

Key Responsibilities

Programme Administration and Communications

• Support recruitment and engagement of mentors and mentees
• Administer mentee / mentor registrations, induction of mentees, DBS checks of mentors
• Provide administrative support of TMF’s e‑Mentoring session delivery
• Assist with the technical help-desk tasks e.g. supporting user platform access, spotting / reporting user issues
• Assist in collecting and collating stakeholder surveys i.e. mentee / mentor programme exit questionnaires

Marketing and Digital Presence

• Support the development and growth of TMF’s profile as a leading voice in social mobility and e-mentoring by creating high-quality content, engaging with sector stakeholders, and building a strong social media following across education, industry and policy audiences.
• Sustain a consistent social media and digital presence across platforms including LinkedIn, Instagram, TikTok, Facebook etc to raise awareness of the charity and its activities
• Create and share content that appeals to current and future mentees to highlight e-mentoring opportunities

Information Management

• Support the ongoing development of the charity’s information database
• Ensure records of contacts, conversations and leads are stored securely so they can be followed up appropriately
• Undertake any other duties as required to support the charity’s mission and objectives

Essential Qualifications, Skills and Experience

• GCSEs (or equivalent) in Maths and English; A Levels and a Degree (or equivalent)
• Strong understanding of social mobility issues and social mobility advocacy
• Experience of online marketing, particularly targeting youth engagement
• Strong organisational skills with excellent written and oral communication
• Experience managing structured information e.g. databases or shared drives, with strong attention to consistent naming and organisation
• Ability to work proactively, independently and as part of a team
• Ability to prioritise competing demands and work flexibly
• Commitment to confidentiality, equal opportunities and professional standards
• Enhanced DBS check / willingness to obtain one for working with young people under 18

Desirable

• Ability to communicate through the medium of Welsh.

To apply:

Please send a CV and covering letter to office@themullanyfund.org

Applications without a covering letter will not be considered.

Closing date: 14th May 2026

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Cymraeg/Welsh:

Teitl: Swyddog Cymorth Cyfathrebu a Gweinyddu

Yn atebol i: Cyfarwyddwr y Prosiect

Lleoliad: De Cymru / Hybrid

Oriau: 24 yr wythnos (3 diwrnod yr wythnos)

Cyflog: £18,000 y flwyddyn (cyfwerth â £30,000 pro rata)

Dyddiad cychwyn: 1af Gorffennaf 2026

Dyddiad cyfweliad: 22ain Mai 2026, Caerdydd

Diben y Swydd

Mae Cronfa Mullany (TMF) yn elusen symudedd cymdeithasol sydd wedi ennill gwobrau yn Ne Cymru, sy’n cefnogi pobl ifanc 14–19 oed o gymunedau difreintiedig i archwilio a pharhau i addysg uwch STEM, prentisiaethau a gyrfaoedd. Rydym yn darparu rhaglen mentora STEM ar-lein wedi’i dylunio i ehangu mynediad at gyfleoedd a chodi dyheadau ymhlith pobl ifanc sydd heb gynrychiolaeth ddigonol mewn llwybrau STEM. Bydd yr ymgeisydd yn cynorthwyo i ddatblygu ac ehangu cysylltiadau rhwng pobl ifanc difreintiedig, darparwyr addysg a diwydiant.

Mae rôl y Swyddog Cymorth Cyfathrebu a Gweinyddu yn cynnwys gweinyddu a chyfathrebu dydd i ddydd rhaglen e-fentora TMF. Mae hyn yn cynnwys cydlynu cyfathrebu ag ysgolion, mentoriaid a mentïaid, cefnogi recriwtio ac ymgysylltiad parhaus cyfranogwyr y rhaglen. Bydd deiliad y swydd yn sicrhau presenoldeb marchnata cyson ar draws cyfryngau cymdeithasol ac yn cefnogi cynnal y gronfa ddata ganolog.

Prif Gyfrifoldebau

Gweinyddu a Chyfathrebu Rhaglenni

·      Cefnogi recriwtio ac ymgysylltiad mentoriaid a mentïaid

·      Gweinyddu cofrestriadau mentïaid/mentoriaid a gwiriadau DBS

·      Darparu cymorth gweinyddol ar gyfer sesiynau e-fentora

·      Cefnogi tasgau technegol a mynediad i’r platfform

·      Casglu a chydgrynhoi arolygon rhanddeiliaid

Marchnata a Phresenoldeb Digidol

·      Cefnogi datblygiad proffil TMF trwy gynnwys o ansawdd uchel

·      Cynnal presenoldeb ar LinkedIn, Instagram, TikTok a Facebook

·      Creu cynnwys i ddenu mentïaid presennol a’r dyfodol

Rheoli Gwybodaeth

·      Cefnogi datblygiad y gronfa ddata

·      Sicrhau bod cofnodion yn cael eu storio’n ddiogel

·      Cyflawni tasgau ychwanegol i gefnogi’r elusen

Cymwysterau, Sgiliau a Phrofiad Hanfodol

·      TGAU mewn Mathemateg a Saesneg; Safon Uwch a gradd

·      Dealltwriaeth o symudedd cymdeithasol

·      Profiad marchnata ar-lein

·      Sgiliau trefnu a chyfathrebu cryf

·      Profiad rheoli cronfeydd data

·      Gallu gweithio’n annibynnol ac mewn tîm

·      Gallu blaenoriaethu tasgiau a gweithio’n hyblig

·      Ymrwymiad i gyfrinachedd a safonau proffesiynol

·      Gwiriad DBS uwch neu barodrwydd i’w gael

Sgiliau Dymunol

·      Y gallu i gyfathrebu drwy gyfrwng y Gymraeg

I wneud cais:

Plis danfonwch CV a llythyr eglurhaol i office@themullanyfund.org

Ni fydd ymgeisiadau heb llythyr eglurhaol yn cael eu hystyried.

Dyddiad cau: 14eg Mai 2026